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大数据助推“最多跑一次”

2017-09-06 06:16:56   中国青年网

“最多跑一次”改革打破部门之间的信息孤岛,加快推进公共数据整合和共享利用,建设公共数据平台和统一共享交换体系,完善全省人口、法人综合数据库和公共信用信息库,以数据共享促进流程优化、业务协同。

在数据共享平台的搭建过程中,浙江省运用大数据的储存方式和处理技术,建立基础数据库、专业数据库和应用数据库,打通相关各部门之间的数据链,以“技术强制力”克服政务数据碎片化、信息资源共享程度低等问题,为推进行政审批制度改革,推行权力清单、责任清单、负面清单等制度,解决部门间放权不同步、不协调的问题提供支持。

从经验决策向数据决策转型

大数据有助于决策者养成用数据说话、用数据管理、用数据决策、用数据创新的思维习惯,尊重数据与客观证据。大数据技术能够把数据与实体相连接、相匹配,让需求以个人、家庭、社区的形式出现,并被记录、鉴别、挖掘、设计和营造,这样就可以让政府在监管评价同一项政策措施时对不同的对象采用不同的评估标准,对不同对象进行“定制性”服务和施行相应政策,这将有助于社会资源的更优配置,创造出更多价值。

从柜台式向自助式转型

好政策不仅要打通“最先一公里”,更要注重“最后一公里”,将公共服务延伸至基层,是简政放权重要的一环。行政审批放权须攻克“最后一公里”。

“最多跑一次”改革以“浙江政务服务网”为平台,推进网上及APP申报(预审),实现网上申报、网上受理、网上审核、身份认证、电子签章、归档等全程电子服务,并通过开发数据共享平台与统一公共支付平台,实现移动缴费。

从柜台式向自助式全天候转变,把原来受区域、时间限制的政府服务转变为以大数据打造的智能终端为基础的全天候服务。浙江政务服务网建立了公众与政府间的沟通渠道,通过在线交互让民众成为政务流程的节点,参与政策制定与执行、效果评估和监督,从而能让政府更好地了解到公众在想什么、需求什么。可以预见,未来的网上政府,将是线上线下联动的,是一个全天候在线的智慧政府。浙江省通过“最多跑一次”改革,不仅让社会公众、广大企业得到更多实惠,也让一个全新的政府形象展现在网上。

服务型、协作共享型、数据决策、自助式全天候,这些关键词也许还没有完全概括出大数据助推“最多跑一次”改革的浙江经验。然而,在浙江省智慧政府建设过程中,大数据正在释放巨大的能量。大数据正在打破政府各部门间、政府与公民间的固有边界,让信息孤岛现象消减,数据共享成为现实,让城市变得充满智慧,让生活更加便捷,让工作更加高效,让人与人、人与社会的纽带更加牢固。

【作者为浙江省生态文明研究中心研究员】

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