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首家天猫小店落地杭州 年内全国打造10000家

2017-08-28 15:56:00   央广网

央广网8月28日消息今日,阿里巴巴旗下零售通宣布,第一家专心服务社区的天猫小店已在杭州正式运营。目前,天猫小店暂为加盟的方式,预计财年底将突破一万家。这是继阿里无人便利、盒马鲜生之后,推出的又一基于新零售理念旨在更好服务数百万零售小店老板和消费者的落地项目。

在阿里巴巴集团副总裁、零售通事业部总经理林小海看来,天猫小店及今后陆续升级的各种天猫便利店,将改变现有社区小店的运营模式,还将为消费者带来智能化的门对门购物体验。

 天猫小店千店千面

零售通将天猫小店选择在消费者住所附近100米—500米的范围。与网购不同,天猫小店会根据每个店铺辐射的顾客构成,结合淘系数据计算,什么样的商品最适合这家超市和社区。

林小海介绍,不同于传统便利店的加盟打造统一品牌,1万家天猫小店将是“千店千面”的形式。根据店面大小,老板年龄、资金状况,方圆一公里内消费者的画像决定商品种类,“如果他周围邻居有100条狗,我们会推荐他卖狗粮。如果他附近的邻居有一百个孩子,我们会让他卖尿片。”

每个天猫小店还会有至少一排专属的天猫货架。背靠淘宝、天猫的庞大商业生态,天猫国际大牌、聚优惠货架、迪士尼专区……包括进口商品、线上生长出的淘品牌以及农村淘宝的源头好货都将走进小店货架。

 打通智能分销网络节点

用数据武装的天猫小店,是整个智能分销网络的一个节点。

杭州市西溪路418号的维军超市,是第一批获得品牌授权的天猫小店之一。对于店主黄海东来说,过去进货全靠猜,卖不掉只能自己吃掉或倒掉。难以统计的经营数据,让他甚至不知道自家小店一年能赚多少钱。

“现在进什么货系统都有排行榜推荐,进口食品、网红商品都有,完全不愁卖” 不用跑批发市场进货让黄海东轻松许多,“过去四五个批发市场来回跑,不仅累,每次还要再三确认商标和生产日期,即便如此偶尔还会买到假货。”维军超市完成改造后,小店的销售额环比提升了45%,预计全年毛利将增收超过40万元。

除了数据和商品的赋能外,获得品牌授权的便利店还会接入整个阿里系的生态力量,比如阿里健康、飞猪、农村淘宝、菜鸟驿站、阿里妈妈等,帮助零售小店拥抱新零售,成为社区生态服务中心。“未来,天猫小店既是一个超市,又是一个邮局,还是一个旅行社,甚至是一个社区银行。”林小海说。

美国食品公司亿滋中国区销售发展总监周力表示,过去品牌商通过经销商,或者批发商把货铺到零售小店,都认为这是一个黑洞。“整个数据在不同的链路上形成了孤岛,我们不知道是哪些人在买我们的商品,也不知道货铺到哪些小店去了。”

每个数字化的天猫小店,背后还和经销商、品牌商的工作台对接,小店所有对用户的销售服务,都不再是一个终点,而是用户洞察的起点。

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