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三师共管服务患者 分级诊疗方便群众

2017-08-18 04:11:40   中国青年网

【迎接金砖 魅力厦门】

“之前,我每次去大医院治疗高血压,都要经历排队、取药等漫长程序。”厦门市莲前社区67岁的居民王思亮说,每次去看病,都令他血压升高。“现在从家走路几分钟就能到社区医院,三师共管,方便有效。”

王思亮所说的“三师共管”,是厦门市推行的分级诊疗制度的主要模式:每位签约入网管理的慢病患者,都由1名三级医院的专科医师、1名基层医疗机构的全科医师和1名经过培训认证的健康管理师组成的“三师团队”提供全程诊疗照护与健康管理。目的是让大医院与社区医院间建立协调机制,实行双向转诊,日常诊疗在社区。

“慢病先行,三师共管”

近日,记者来到厦门市思明区莲前社区卫生服务中心(社区医院)采访,莲前社区医院副主任白志贤向记者详细介绍了“三师共管”,专科医师负责进行诊断,制定个体化治疗方案;全科医师负责执行专科医生制定的诊疗方案,将病情控制不良的患者信息及时反馈至专科医生;健康管理师负责慢病患者的日常随访与健康教育,安排随诊时间及双向转诊相关事宜。

谈到“三师共管”的初衷,白志贤说:“慢性病患者一度占厦门全市三级医院门诊量的80%以上,其中高血压、糖尿病又是慢性病门诊量的主要病种,不少属于单纯开药维持常规治疗的患者,这些医疗服务项目原本在社区医院就能完成。”

为此,厦门市自2012年起推行“分级诊疗,慢病先行,三师共管,上下联动”,以高血压、糖尿病等常见慢性病为突破口,探索慢病分级诊疗模式,建成“糖友网”和“高友网”,推动慢病患者向基层下沉,取得了积极效果。

“2001年,我刚来社区医院时,门诊量每天只有500人,现在则在1500人到2000人左右,年平均增长率约为20%。”厦门大学第一附属医院内分泌糖尿病科副主任医师刘长勤在社区医院定期坐诊,见证了整个门诊量的变化。

为更好地推动分级诊疗,莲前社区医院以“三师共管”为基础,构建了家庭医生签约服务模式。在这一模式中,家庭医生这一核心角色由基层全科医师担任,由他们负责预约专科医师、安排健康管理师,为签约居民实行“三师共管”服务,使签约居民享有更多便利。

“比、学、赶、帮、超”,加强医资队伍建设

除了在医疗费定价、基层用药问题上下功夫外,群众对社区医院的信赖更建立在良好的医疗水平之上,而良好的医疗水平离不开医资队伍建设。

白志贤介绍,为更好地提升医务人员的工作积极性,打造“比、学、赶、帮、超”的良好氛围,莲前社区医院制定了诸多激励政策,大大提高了医务人员的工作积极性,包括家庭医师绩效发放与居民满意度挂钩;根据慢病控制效果情况进行激励;在编制、聘用、晋升、培训、评奖等方面重点向全科医生(家庭医生)倾斜,增强全科医生的职业吸引力,强化基层专业力量等。

莲前社区医院医疗水平的提升还离不开“名医进社区”举措,合作单位厦门大学第一附属医院就会定期派专科医生坐诊。专家边坐诊,边传授医技,极大地提升了莲前社区医院的诊疗水平。

“我每周来莲前社区医院坐诊一天。除了正常的看诊外,还有传帮带的责任。”刘长勤已经连续带了两年的“徒弟”。谈起莲前社区医疗水平的变化,他很欣慰地说:“现在我们社区全科医生诊治糖尿病的能力是非常好的,独立诊治能力已经非常强了,除非遇到非常麻烦的、血糖控制很不好的,他们才预约我的号。”

(本报记者 曹元龙 马跃华)

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