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青岛市市北区打造城市治理网格化机制

2017-08-15 09:34:31   中国青年网

“我们小区楼道的防盗门、电子锁已经完全失灵了。”日前,新华里社区的居民向街道的网格员反映问题,网格员迅速将问题反映到市北区城市治理网格化平台,工作人员立即通知分管责任单位,不到15分钟,维修人员就赶到了现场,将近1小时的修理,防盗门就能正常使用了。原来,出现这种情况,开放式小区都不知道谁管该找谁,住户只能联合起来自己掏钱找人维修,拖延10多天那是常事;封闭式小区一般找物业,物业也往往需要找别人协助维修,通常需要两三天时间。随着市北区建立城市治理网格化机制,全区部门和单位责权分明了,这一状况彻底好转,从“事”不知道哪“家”管,转变为那“家”围着“事”来转。

城市治理是一个很大的系统性工程,既包含辖区19个街道办事处,还牵涉多个部门和单位,可谓是“群龙治水”,这就要求必须形成一套发现和处理问题的机制,能够协调整合部门力量,各家明确职责权限,高效解决各种问题。“要建立起制度化、规范化、精细化的城市治理长效工作机制,明确各部门和单位职责,不断提高工作效率,关键是要充分发挥城市治理网格化的作用。”市北区城市治理指挥中心副主任孟涛介绍说。

截至目前,市北区已完成了综合行政执法改革,把执法力量下沉到街道层面,并通过“网格化”进一步理顺了部门、街道和执法的关系,将梳理出来的26项重点问题,纳入到全区1188个网格中,建立起问题台账负面清单,明确整改措施、责任人和完成时限。孟主任告诉笔者:“这样,每一项工作都能找到明确的相关责任单位,既有区直部门,也有街道办事处。职能部门和街道各自的事权通过完善的权力清单和责任清单划分清楚,避免出现推诿扯皮的现象。”“网格化”平台箍紧了“亮红灯”时限,对限期不能解决的问题,市北区还将出台措施把区级主管部门和街道放在一起追责。

接下来,市北区的相关责任部门和19个街道办事处将集中1个月的时间针对城市治理痛点打好 “突击战”,并在此基础上打好统筹全域的 “合围战”,尽快解决一批长期困扰城市发展的老问题,推动城市建设管理工作再上新水平。(王恩全)

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