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【砥砺奋进的五年 改善医疗服务】挂号渠道多了,看病也方便多了

2017-09-01 08:11:09   中国青年网

在与记者交谈中,刘女士也表示:“我很少来医院,真的不了解有这么多挂号渠道,这次还比较幸运,挂上当天的号了,下次会选择微信预约挂号。”

杨舒玲告诉记者,预约挂号看病的另外一个好处就是可以实现“分时段诊疗”。预约者可根据自己的需求选择就诊时间,这样只要提前半小时到自助机或者窗口取号就可直接去看病了。

“过去看病第一步就是挂号,好不容易挂上号了,做检查、缴费、取药,哪个环节都需要排队,看一次病得花两三个小时,光排队就花一个多小时。现在挂号、缴费都不用排队了,而且知道了预约时间,候诊的时间也省了不少。”杨舒玲说。

朝阳医院曾做过统计,分时段预约挂号,患者就诊时间可以缩短一半。

推进分级诊疗

尽管多种渠道预约挂号给患者看病带来了很大的便利,但记者在采访中发现,许多三甲医院特色科室的专家号、专科医院特色科室的普通号一号难求的现象,依然十分普遍。

杨舒玲告诉记者,为了解决特色科室专家号“一号难求”的状况,北京朝阳医院于2016年12月12日起,启动了知名专家团队诊疗服务模式,分别是童朝晖教授呼吸系统疑难危重疾病知名专家团队、张震宇教授妇产科系统疑难疾病知名专家团队。

“每个知名专家团队由一名知名专家领衔,团队中包含若干名主任医师和副主任医师。领衔的知名专家不再对外挂初诊号,初诊患者须由团队内的出诊医生进行首诊,经过专业诊断和辅助检查后,根据患者病情需要再向知名专家转诊。这就相当于院内的‘分级诊疗’。”杨舒玲说。

在医疗专家看来,要真正解决专家号“一号难求”的局面,还应积极推进分级诊疗,多渠道培养全科医生,下调非基层首诊报销比例,推行基层首诊,以期通过制度引导小病、慢病患者向基层医院分流。如果基层医院没能力诊治,再转诊至大医院。

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