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骚扰电话治理为何“按下葫芦浮起瓢” 工信部回应
2017-08-25 19:35:56 中国青年网
这位负责人表示,工信部将继续深入研究骚扰电话等垃圾信息治理工作面临的新形势新问题,完善垃圾信息治理长效机制,巩固前期治理效果,推动从根本上尽快解决垃圾信息扰民问题。
工信部正在推动《网间骚扰电话治理技术要求》《通信网络不良语音信息判定标准》《通信网络不良语音信息处置规范》《电信网络不良和诈骗语音处置技术能力要求》等一系列骚扰电话治理行业标准的编制工作,为相关治理单位开展骚扰电话处置提供明确的依据。下一步,工信部将继续与相关部门沟通协商,促进相关立法的出台,使骚扰信息治理工作尽快走上全面法制化的道路。
工信部将持续加强渠道管控,建立垃圾信息治理考核评价制度及违规责任追究机制,采用量化指标对电信企业垃圾信息治理工作进行考核评价,责任追究落实到人,对不达标的企业予以问责,对工作不力的移动转售企业、明显存在违规行为的呼叫中心在分配线路和号码资源、签订用户服务合同时依法采取相应限制措施。
工信部还将进一步加强与相关行业主管部门的沟通协作,积极建立联合工作机制,突出源头治理,创新治理模式,探索“疏堵结合”。定期发布“垃圾信息举报情况盘点”,加大对垃圾信息发送问题严重行业的曝光力度,并将垃圾信息治理情况纳入每季度电信服务质量通告,引导全民关注,提升用户防范垃圾信息意识,实现社会共治。
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