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家政行业何时告别“互盲”

2017-08-10 10:45:02   

记者走访多家家政公司发现,目前登记在公司的求职人员,80%以上都能持证上岗。

通常,当雇主在无法判断待选雇佣对象的专业素质时,会要求看从业人员的身份证、健康证、从业资格证。休门街一家家政公司负责人表示,最近来找保姆的雇主对保姆个人事项的关注明显增多。

记者在这家公司遇到了前来找保姆的市民王春,“也只是个心理安慰吧,作为雇主,我们还能怎么选?”

“就算开具了无犯罪前科证明,也只代表过去。最终把关还是要靠家政公司更多地了解从业人员的家庭、性格、人品等。”河北吉米家政董事长韩吉山认为,这也是家政行业内一直关注又较难把控的方面。

历任雇主的点评和雇佣体验,或将成为改变这一问题的利器。

参照天猫商家的管理模式,目前,山东著名的阳光大姐家政公司,就推出了公司的APP,用户只要通过手机就可查看附近的小时工、保姆的资料,包括照片、星级、服务价格等都会详细展示,为雇主选择提供参考。

O2O云家政也展开了类似服务,家政人员的身份证、培训证、健康证等信息,用户可以通过平台进行查询。同时,云家政还开放了用户点评功能,雇主可以在平台上看到家政人员所有的历史评价。

这种通过口碑点评式的呈现,也是目前被雇主方所认可的方式。

经过同事推荐,李丽雇佣的第六位保姆,在她家服务了2年多,至今双方还有走动。“人又好又勤快,有时候我们加班回来晚了,保姆会主动提出来多看几个小时。”

李丽认为,找到这样的保姆完全是运气。韩吉山并不这么认为,“和家政从业人员需要提高服务水平一样,雇主也需要提高权责意识,选择正规的家政公司。”

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