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杭州共享单车管理成本调查:一人负责数百辆车

2017-08-04 08:06:41   中国青年网

(7月21日,杭州古墩路上,原本很窄的人行道被共享单车占据。)

搬离一辆花费10元

城市管理成本陡增

截至7月10日,杭州城管部门共对2.3万辆乱停放、乱投放的共享单车暂时搬离,虽多次联系相关平台,却始终无人认领。 因为暂扣共享单车,杭州至少已支出22万余元财政经费。在很多人看来,22万元对于杭州连九牛一毛都算不上。但事实上,杭州为共享单车而付出的,还包括另外的管理人员、公共资源等执法成本。

“遇到单车平台企业违规投放、未及时搬离的情况,平时都是城管执法人员、协管队员利用执法车等设备进行清理。但有时也要雇佣搬家公司,每辆车的运输价格是10元。”杭州市城管委直属大队副大队长郑思明说,为清理和存放处理违规停放的共享单车,各城区设立了16处临时场地,如今全部车满为患。而要再想寻找新的场地非常困难,执法成本也非常大。

出于种种因素考虑,目前城管部门接到市民投诉后,或是在巡查过程中,更多时候是将乱停放车辆摆放整齐,以免影响正常交通秩序。7月中旬的一天,记者在某公交站附近发现,近百辆共享单车挤满人行道和站台,甚至东倒西歪停在非机动车道上,随即拨打市长热线反映此事。第二天,属地城管中队长来电,表示已经收到转交的投诉,将核实情况并及时处理。他告诉记者,该中队每天负责处理的市民投诉中,近三分之一涉及共享单车乱停放,几十名城管执法人员和协管员为此忙到焦头烂额。

此前曾有评论称,共享单车平台大都是 “只管生不管养”,把街面管理和服务的责任推给城管部门,甚至推给那些穿着红马甲的社会志愿者。杭州各城区的城管执法人员和协管员,不得不放下手头其他日常工作,当起“义务”搬运工。“闸弄口地铁站周边,以前每天安排1-2人维持秩序,现在至少安排3-4名管理人员专门管理共享单车。”江干区城管局闸弄口中队中队长杨瑛告诉记者,中队每天要安排35-40名人员管理共享单车管理、处理市民相关投诉。

根据杭州市12345市长热线提供的数据,7月份仅前20天收到的投诉件中,就有700多件反映共享单车乱停放等问题,都需要有人负责核实和解决并进行反馈。面对蜂拥而来的市民投诉,一些城区不得不额外聘请大量协管员参与管理,为此付出的管理成本、公共资源等,最终由各级政府财政买单。更让人尴尬的是,记者从相关部门了解到,杭州付出如此多公共资源的代价后,共享单车乱停放现象并没有得到明显缓解。杭州面临的难题如何才能解决,是依靠加大城市管理成本投入,还是等待政府出台指导意见?日前,交通运输部等10部门已联合出台共享单车发展指导意见,记者也将继续关注困扰杭州多时的共享单车乱象。

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