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快递96件丢42件 这批货经历了什么 顺丰到底该不该赔?

2017-09-22 22:26:56   中国经济网

和讯网消息 快递已融入现代人的日常生活,但快递过程中发生的遗失、毁损纠纷不断,却让人深感困扰。近日,顺丰快递丢件引发网友巨大争议!

8月份,四川一家金伯利钻石门店,通过顺丰快递向上海邮寄96件崭新的钻石饰品。结果丢了42件,严重磨损了32件,损失近20万元...

然而,由于该批物品并没有进行保价,店方和快递公司在赔付问题上陷入僵局... ...

不知道金伯利店是怎么想的,居然没有保价。出了这档子事,怎么赔就不好说了,但金伯利店方希望顺丰能够赔偿一半损失。

不过顺丰表示,按照顺丰的规定,高价值物品必须要保价的,要不然不给予收寄。客户在收寄的时候明确表明是饰品,所以我们只是按照普通快件进行运输。公司已经报警,正在等待警方最终的调查结果。

快递过程中发生物品遗失或者损坏,责任究竟该谁来承担,又应该按照什么标准赔付?

关于邮寄物品遗失的赔付,目前仅《邮政法》中明确规定,未保价的邮件丢失、损毁或者内件短少的,按照实际损失赔偿,但最高赔偿额不超过所收取资费的三倍。因此很多快递企业按照这条标准自行制定了内部契约,如“未保价物品的赔偿额为所付邮费的三倍”等。

然而,这样的标准让消费者无法接受,因为邮费往往只有一二十元,就算按照三倍赔偿,最多也就几十元,就算是一般物品,都无法弥补实际损失,更何况是贵重物品。

法律专家指出,《邮政法》规定的赔付标准只适用于邮政企业,快递企业运送快件的损失赔偿适用有关民事法律的规定。也就是说,快件出现丢失或损毁时,赔偿额度应不受“所付邮费三倍”的限制。

对于此事,有网友站在顺丰一方,考虑寄快递没有进行保价,还不愿意承担风险,想的太简单了!表示自己送过去的还要更多的代价,何况是别人帮送?

还有网友是站在宜宾金伯利钻石店一方,认为不在于保价的问题,快递公司进行收了快递费,安全货物的合同关系已经成立,货物在快递公司手里丢失或损坏,就是义不容辞的责任。

你怎么看,顺丰到底应不应该赔?

快递96件丢42件

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