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老年公寓亟须正规化

2017-09-07 08:32:04   中国青年网

□墨飞

78岁的外公在老年公寓被同屋的六旬男子殴打致头面部重伤,在住院数十天后不治身亡,张女士和自己的妈妈无法接受这一残酷的现实,能对一个年近八旬的老人下那么狠的手,张女士及其家人怀疑打人者的精神状态,对老年公寓接收精神异常的人入院而导致惨剧发生提出质疑。(华商网9月5日)

随着人口老龄化社会的到来,再有现在的年轻人都在外上班无暇照顾年迈的老人,老年公寓非常受欢迎,成为社会新兴产物。但是现在老年公寓硬件环境与服务质量参差不齐,使民众在选择公寓时“前思后想、上看下看、左顾右盼”,“稍有不慎”可能就让老人吃亏。

就像今天发生的“78岁老人被同屋的六旬男子殴打致头面部重伤,住院后不治身亡”悲惨事件,这样的暴力事件发生在老年公寓不仅给家属带来了伤痛,也给民众带来了一定的恐惧。

本来老人去公寓是为让老人更好地安度晚年,让年轻人放心地工作,可是在公寓却丧失了生命。面对家属的悲伤、民众的担忧,作为老年公寓,向家属和社会做个合理的解释及配合调查是明智的,对自己的名声是有利的。

笔者认为,老年公寓应该在居住环境、娱乐设施、服务质量等方面还要加以整改完善,尤其是要加强对员工的业务培训,在员工中牢固树立视老人为亲、视老人为父母的思想,提高服务质量。

在市场巨大的养老行业,只有养老公寓正规化,满足老年人的心理和生理的需求,解除年轻人的后顾之忧,才顺应社会发展的需要,才赢得顾客的信赖,老人才能度过一个安详的晚年。

(来源:大河网评论频道)

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