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女子40度高温下被困共享汽车半小时 路人砸窗相救

2017-08-20 19:26:24   中国青年网

今年4月,共享汽车入驻宁波。市民陈小姐基本上每周都会使用共享汽车,这给她的日常出行带来了很大的便利。但就在上个星期天,她却被锁在了共享汽车的驾驶室里,在将近40度高温的密闭车厢内,她足足待了半个多小时……

陈小姐告诉记者,以前点击还车的正常流程是应该要求拍一下车子的前后牌照,但APP这次并没有要求上传车牌照,而是直接进入了付款界面。她随即点下了“立即结算”,正是这一“点”,令尚未下车的陈小姐一下就被锁在了共享汽车内。陈小姐说,当时她赶紧拍打车窗、对车内的按钮进行操作,但都无济于事。

陈小姐告诉记者,自己当时被困车内,十分慌张。且车厢内并没有粘贴紧急求救方式,也没有相关的逃生工具,实在是身体不行,无奈之下才砸开玻璃窗。这次能够脱险,她非常感谢当时救助她的民警和汽修师傅。

事后,她又把此事向客服进行反映,但至今尚未等到一个合理的解释,反而收到一条系统短信,让其支付“主驾驶位这一侧玻璃破碎”所产生的额外费用,对此陈小姐表示不理解。受了惊吓遭了罪,被救出还得赔钱,这事儿陈小姐不干了!带着陈小姐的疑问,记者拨通了首汽共享汽车(Gofun出行)公关负责人潘女士的电话。针对问题潘女士一一给出答复。

陈小姐为什么被困车中?

陈小姐被困车中,并不是由于系统故障所导致的。之所以被困车中,是因为陈小姐在车内进行了结算,那么整个租车环节终止。但车内解锁设置与家用车一致,设有解锁按钮,即便落锁,被困人员还是可以通过解锁按钮打开车门。

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