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穿越生死 四川旅游人在九寨沟地震救援工作中发光

2017-08-14 10:33:18   央广网

“游客是我们的客人,我们有责任有义务让他们平平安安回家。”省委书记、省抗震救灾指挥部指挥长王东明对九寨沟景区游客转运疏散工作提出的要求,也是奋战在抗震救灾一线的旅游人的工作目标。

地震发生后,省抗震救灾指挥部把游客疏散作为震后救援重中之重,组织应急运力,科学统筹安排,作出9日天黑前将景区滞留游客和车辆全部疏散出去的决定,旅游行业迅速响应。

震后不到20分钟,我省旅游系统应急预案已经启动。震后1个小时,省旅发委向社会公布3部应急热线电话。很快,几百个焦急的电话涌入:“我女儿报的成都青旅团,情况如何?”“我是陕西国旅的,怎么和我们发到九寨沟的团联系上?”记录电话信息,传递消息,安抚亲属,值班人员的嗓音越来越沙哑。

震后3小时,省旅发委召开震后第一次紧急会议,部署联动相关部门和阿坝州,实时掌握游客情况;分阶段向省委省政府、国家旅游局及时报送动态;联动旅游业协会,敦促各旅行社、星级饭店妥善安置游客,督促当地旅游部门积极做好游客的安抚疏散;通知相邻市县旅游部门,积极主动为途经的游客提供必要援助。各市州旅游管理部门纷纷请缨,主动“认领”任务。

科学救援同步启动。平时用于保障行车安全、“监控”司机不得疲劳驾驶的交通GPS系统、旅游运行监控系统,变为指挥交通、调度车辆及监控景区景点安全的高科技“天眼”,密切跟踪旅游大巴的撤退轨迹。

地震后近7个小时,省青旅应急指挥部总调度杨世俊一颗悬在半空中的心终于落了下来,霎时间热泪盈眶。整个一晚,作为省青旅后方大本营的计调团队都在忙着与发往九寨沟的326个团队的带队导游联系,直到所有团队的联系表格上全部画上钩。“一定要保障游客安全,平安归来!”

国家旅游局工作组也迅速赶往震区,指导地方旅游部门开展游客疏散、安置、救助等工作。

9日清晨,天边刚亮起缕缕曙光,灾区导游的手机QQ工作群里,来自旅游部门和各旅行社的后方调度信息不断传来,“九寨沟县城到平武方向道路通畅,可以走九环东线返程”“成都到绵阳段短时供油紧张,争取在平武之前加满油”“已联系好平武农家乐,依次前往就午餐”……

9日上午,当关心灾区的人们从媒体报道中得知,有序撤离的不少游客已经在平武县吃到了热腾腾的饭菜时,几乎不敢相信这次转移能够如此神速!

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