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杭州的哥宰客:30元路程要200 拉客到店拿50%回扣

2016-10-18 07:48:45   中国青年网

昨天中午,孤山路浙博门口停了不少候客的出租车。段罗君 摄

G20过后,杭州留给世界太多的惊喜。全国各地,甚至世界各地的游客,都想到杭州来一饱眼福。但昨天,本报96068热线接到一名从北京来杭出差的张女士的投诉,讲述了她在杭州打车的的堵心经历:司机先是未经同意强行拼载,有异议时还恶言相加,甚至动了手!

无独有偶,本报记者上周日在孤山路,也遇到了“蓝瘦香菇”的一幕:尽管路边的游客不停上前询问,却几乎没有一辆出租车愿意载客,要不司机就是狮子大开口。

出租车是城市的窗口。就在不久前,出租车行业遭遇网约车冲击,社会各界都在探讨其出路何在,该如何应对。读者投诉的乱象究竟有多严重?本报记者分几路进行了暗访。

读者投诉:不肯拼车 的哥拿手指戳着我额头骂

10月16日,张女士从四季青九天服装城打了一辆出租车去火车东站。她坐在副驾驶位,行驶至东站附近,有三人拦车也去东站,司机报价3个人15元。张女士表示不想拼车,但司机没有理会,让这三人上了车。

到了东站,计价器显示是32元,司机表示给张女士抹掉2元零头,但张女士不同意,表示司机不对在先,只愿意付20元。

“司机马上拉下脸,用手指着我的额头,说‘一分都不能少’,骂着脏话,态度非常恶劣。”

见张女士坚持只支付20元,司机让另外三名乘客先下车,又重新启动,表示一分钱不收将她重新拉回四季青。

这时候离张女士的火车开车只有1个钟头了。张女士只得同意付30元车费。

但是司机不理,继续往前开,开出进站口200米还完全没有停的意思。情急之下,张女士打开车门,让司机停车。又开了50米后,司机终于停了车,收了30元。

“我请司机帮我把我行李从后备厢拿下来的时候,他还用手削了我的头侧边。本想报警,但一想到要赶车,只好先忍下来。”

张女士说,这是第一次遇到如此恶劣的出租车司机,“出租车是一个城市的窗口,这样不文明的行为,严重影响了杭州的形象!”

张女士打了12328和该出租车所属的胜众公司的投诉电话。记者从胜众公司获悉,通过车上的监控,已经核实了此事,公司将对该司机严肃处理,今天就会将结果反馈给张女士。

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