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平安首次对外开放智能保险云 保单制跨入“实人认证”时代

2017-09-07 15:02:17   中国经济网

9月6日,中国平安集团旗下金融科技公司金融壹账通首次对外开放平安保险经营中的最核心技术—“智能保险云”。

据悉,“智能保险云”此次开放的“智能认证”和“智能闪赔”。“智能认证”主要是利用人脸识别、声纹识别等人工智能技术为客户建立起了生物档案,完成对人、相关行为及属性的快速核实。

金融壹账通总经理邵海峰介绍,这一技术使保险业从保单制跨越实名制直接到达“实人、实证、保单”三合一的“实人认证”。

从平安自身的数据看,“智能认证”投入使用后,新契约投保退保率降至1.4%,远低于行业的4%。投保时间可缩短30倍,双录时间缩短3/4,质检成功率提升65%。

另据介绍,“智能闪赔”是目前国内车险市场上唯一已经投入真实生产环境运用的人工智能定损与风控产品,平安拥有其100%自主知识产权。

基于“智能闪赔”技术,平安产险上半年处理车险理赔案件超过499万件,客户净推荐值NPS高达82%,智能拦截风险渗漏达30亿。

在此基础上,平安产险副总经理朱友刚表示,面向全行业推广后,预计“时效慢纠纷多”和“渗漏风险高”的问题将得到大幅改善,为车险行业带来超过200亿元的渗漏管控收益,带动40%以上理赔运营效能提升。

目前,包括大地财险、阳光保险、珠江人寿、中宏人寿、昆仑健康在内等十余家公司已经签定合作意向书。

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