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央广网上海9月20日消息(记者吴善阳)今天上午,在中国人民银行金融消费权益保护局指导下,中国银联携手上海市公安局经侦总队以及全国主要商业银行、支付机构、腾讯等单位,在上海举办2017金融知识普及月暨移动支付安全大调查启动仪式。
移动支付安全大调查活动从即日起持续至11月30日。持卡人可通过多种渠道参加在线有奖调查,包括互联网金融支付安全联盟微信号“epsu2014”、中国银联官方网站、官方微信、官方微博,以及17家全国性商业银行、收单机构、腾讯手机管家等机构相关渠道。活动主要目标是了解公众移动支付安全现状水平、评估消费者移动支付风险识别与处置能力,为改进支付产品体验、提升支付安全措施与普及安全教育提供数据决策依据。与往年相比,今年的调查活动有以下主要特点:一是对于持卡人而言,除了可以通过5分钟的调查对自己的支付安全状况做一次回顾,还可以通过调查设计中特别借助的大数据分析技术及消费行为模型,实时获得更具趣味性的个人消费特征标签;二是银联将与第三方专业咨询公司合作,以第三方独立视角,权威、客观呈现调查报告;三是报告将深入分析遭遇欺诈人群的行为特点,对高、低风险人群开展对标分析,为产业各方改善产品体验、提升欺诈风险防控提供一手资料。
此次活动作为金融知识普及月宣传活动的重头戏,旨在响应人民银行要求,针对不同人群金融知识的薄弱环节,向低净值人群提供或获取金融知识的途径和防范风险的技能,提升公众的金融知识和风险责任意识,增强消费者识别风险能力,保护其合法权益。人民银行金融消费者权益保护局副局长马绍刚出席并致辞,对中国银联在安全宣传工作常态化、形式多样化,建立金融消费者多层次保护机制等方面所取得的工作成效给予积极肯定,也对本次大调查所取得的成果寄予期望。
中国银联董事、中国工程院院士柴洪峰在启动仪式中表示:中国银联积极贯彻监管部门的部署与要求,高度重视金融风险防范与消费者权益保护工作,把握创新与安全之间的平衡,强化风险防控合作,加大金融安全宣传力度,在加快支付产品创新的同时,风险防控能力也获得有效提升,联合产业机构多措并举,今年1-8月共为消费者挽回损失7000余万元。
在金融知识普及月期间,中国银联还同步推出“保卫支付安全大作战”、“欺诈现场大探案”等有奖参与支付安全互动小游戏活动,消费者在提高防范支付欺诈风险的同时还有机会获得奖品,消费者参与活动中所提供的有关隐私信息将以依法合规的方式采集,并受到严格保护。
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