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录音录像 银行理财装上“监视器”

2017-08-25 05:01:36   中国青年网

长沙晚报讯(记者 刘琼萍)想买银行理财产品的投资者要注意啦,从10月20日起,银行网点将设置固定销售专区管理理财产品,并且现场“买卖”过程必须录音录像。这意味着,银行理财及代销的销售环节将安上“监视器”,告别监管真空。

此次下发的《暂行规定》对银行理财的产品销售专区、录音录像、内部管理制度、监督管理等提出了统一完整的规范,是对银行理财监管的进一步深化。那么市民购买理财体验将发生什么样的改变呢?银行理财的进一步规范对投资人又将产生什么样的影响?

银行理财“一区双录”将成标配

23日,银监会下发银监办发〔2017〕110号通知,银行金融机构所销售的自有理财或者代销产品,必须去银行的销售专区购买,也就是说银行网点必须专门辟一块地“管”理财。专区实施“双录”,即在销售专区内配备电子系统,录音的同时还要录像,不仅录客户还要录销售人员。

销售专区(柜)外观会有什么改变呢?客户看到的“销售专区(柜)+录音录像”字样必须醒目,同时显著位置有了解产品信息的信息查询平台、网站的提醒,张贴的风险提示也要超级明显,关键是客户还能方便掌握银行举报电话、销售人员相关信息和销售资格等信息。

关于销售专区(柜)录音录像也是有详细规定的,“双录”应征得客户同意,客户不同意就不能销售产品。如果客户不想录音录像,又想买理财那怎么办?那只能通过自助终端等设备(比如手机银行APP)购买。一般理财产品,“双录”至少保留到产品终止、合同解除6个月后,除了备份,还要保管好,到期销毁。

“飞单”乱象倒逼规定再升级

近年来,银行业理财业务高速发展,高峰时余额高达30万亿元。繁华背后藏隐忧,私售“飞单”等乱象频发。今年4月,某银行北京航天桥支行就爆发了支行长私自伪造“理财”产品销售给高端客户的事件,涉案金额达到了16.5亿元,一时舆论哗然。

据了解,早在2015年,针对银行理财乱象,银监会就提出,要求有条件的商业银行在理财产品售卖时实现“双录”;去年2月,银监会下发了相关指导意见,对银行实行销售专区“双录”提出原则性的指导意见及工作要求。

“此次新规是对银行理财监管的进一步深化及完整规范,将推动银行理财工作规范化、标准化发展,有效杜绝’飞单’、假理财等乱象。”某国有银行相关负责人表示。记者了解到,此次新规除了“双录”的要求外,银监会还要求银行业金融机构应建立统一的产品信息查询平台,并由专门部门专人负责。产品信息查询平台将囊括全部在售及存续期内金融产品的基本信息,凡未在平台上收录的产品,一律不得销售。

新规将极大影响投资者决策

随着市民财富的不断累积,投资理财的欲望日渐增强。但银行“飞单”、假理财等事件的曝光,使得涉事银行备受指责甚至在一定程度上损害了整个银行业金融产品的声誉。

芙蓉区的赵先生就是投资理财圈的“老司机”。他告诉记者,五六年前很喜欢投银行的理财产品,收益较高又安全可靠,但受银行“飞单”事件的影响,对银行理财的安全产生了质疑,这几年慢慢地把钱转投其他渠道了。当记者向其解释银行理财新规时,赵先生表示,如果安全有保障的话,还是很愿意将钱再投银行理财的,毕竟投资看的就是安全稳健。

记者深入了解后发现,截至2016年底,长沙市内绝大部分银行网点已基本完成销售专区“双录”的建设工作,但各大银行就销售专区场地、录音录像、信息查询平台的管理参差不齐。中信银行相关负责人明确表示,该行将按照新规条文中涉及的内容进行进一步修订与网点整改,同时相关资料将在银行各大网点公告栏以公告形式向大众披露。记者致电中行、交行等银行,负责人均表示正在等待总行进一步统一发文,具体细节不方便透露。

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