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银监会有关部门负责人就《银行业金融机构销售专区录音录像管理暂行规定》答记者问
银监会有关部门负责人就
《银行业金融机构销售专区录音录像管理暂行规定》答记者问
近日,银监会发布《银行业金融机构销售专区录音录像管理暂行规定》(以下简称《暂行规定》),进一步规范销售市场秩序和银行业金融机构自有理财产品及代销产品销售行为,维护银行业消费者合法权益。银监会有关部门负责人回答了记者提问。
一、发布《暂行规定》的背景是什么?
近年来,银行业金融机构自营理财及代理销售业务发展较快,产品种类逐步增多,复杂性日益提升,规模不断扩大,部分机构在开展业务过程中出现了误导销售、私自销售产品等问题,致使银行业消费者相关合法权益遭到侵害。为规范银行业金融机构销售行为,切实维护银行业消费者合法权益,我会于2016年2月印发《中国银监会办公厅关于加强银行业消费者权益保护解决当前群众关切问题的指导意见》(银监办发〔2016〕25号),对于银行业金融机构实行销售专区录音录像首次提出了原则性的指导意见及工作要求。
截至2016年底,绝大部分银行业金融机构已基本上完成了销售专区“双录”的建设工作,并取得了良好的实际运行效果,有效保障了银行业消费者合法权益。但同时,销售专区“双录”工作在实践中也遇到一些新问题,监管要求有待进一步细致及深化,以推动相关工作的规范化、标准化发展。银监会通过开展专项评估检查全面掌握目前工作中存在的实际问题,并在内部充分研讨论证、广泛征求意见的基础之上,制定了《暂行规定》。
二、《暂行规定》的主要内容是什么?
《暂行规定》共六章三十条,主要包括以下内容:
第一章总则。明确了文件的制定目的和依据,阐述了销售专区录音录像的定义、适用对象及适用范围。
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