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农行堵截一起 假冒客户转账业务

2017-08-18 06:32:36   中国青年网

本报讯(记者胡楠 通讯员徐卫红 刘云涛)近日,农行武汉文治街支行堵截一起假冒客户办理大额转账业务,避免了可能引起的风险。

当日,一名女士来到农行文治街网点办理大额转账业务。当班柜台对身份证件与客户本人进行比对后,发觉不太相似,于是请主管核实,并询问客户是否为本人。客户坚称是本人,并称可以验证密码。虽经验证密码正确,但由于客户急切想转账的态度,为保险起见,主管决定在系统内查询客户电话号码,进行电话认证。

经电话核实,该卡果然非此女士所有,其是一名房屋中介人员。主管立刻告知客户,这种把卡、密码都告知中介公司的行为,是对自己账户安全的不负责,会带来风险与损失。客户对此表示理解,并答应以后不再这么做了。该笔冒名办理大额转账业务被及时终止,避免了可能引起的风险。

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