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双流区:政务服务“不打烊”

2017-08-16 06:36:15   中国青年网

本报讯 (记者 刘文藻)8月9日,记者从成都市双流区政务服务中心获悉,自成都试行“延时服务”后,该区根据自贸实验区的特点,建立起了O2O自助体验区,集中入驻政务服务中心、人社局、房管局等部门自助终端,配置自助政务服务一体机、智能引导终端机、社保自助服务一体机、社保查询机和房产查询机等7台自助服务终端,通过自助终端实现24小时政务服务“不打烊”。

“以前群众办事都需要在9点至17点上班时间来办理排号、填表、提交资料等事项,现在开设自助体验区后,群众下班时间、周末、节假日都可到该区域,使用自助终端机办理政务服务。”据双流区政务服务中心相关负责人介绍,该区域为群众提供了544个审批服务事项查询,504个审批服务事项自助申报、网上预审、咨询投诉、信息公开、打印社保清单、查询养老医疗生育失业等保险信息、查询房产信息、核实房屋登记状况和登记信息等,24小时对外开放。

同时,双流区政务服务中心还推出全网络预约制,群众可以采取电话、网络、微信、手机APP等多种方式提出预约申请。现场预约、电话预约和网上预约平台于每周一到周五接受预约。该中心将在每周五对预约事项进行汇总,对涉及的部门将安排工作人员周末值守,确保群众来即能办。

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