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酷骑单车押金难退 用户担心企业“卷钱跑路”

2017-09-27 10:06:52   

据中国之声《新闻纵横》报道,最近一段时间,全国各地都有用户反映某些共享单车押金难退,酷骑单车就是其中的一家。很多用户担心企业会不会“卷钱跑路”了呢?

近日,浙江、深圳、山西等地多位用户反映酷骑共享单车软件出现押金难退,客服电话无人接听等问题。多位用户担心酷骑单车会如江苏“町町单车”一般突然“卷钱跑路”。

浙江消费者杨先生平时常用共享单车,为了每天能更方便快速地找到单车,他在多个共享单车平台都注册并缴纳了押金。今年8月初,他在路边找车的时候发现多辆小黄车、小橙车中,多了几辆小绿车,车身印有“酷骑单车”“免费骑十次”等广告词,他当天就选择了酷骑单车,用支付宝扫码注册并缴纳了押金298元。

今年8月底,因为急需用钱,杨先生把共享单车的押金都退掉了。9月中旬,杨先生又想继续使用共享单车,觉得小绿车好用的他,这次他只在酷骑单车一家平台注册并缴纳押金。用车前两次没收费,杨先生以为是免费的,第三次使用时,酷骑单车突然提示,先充值再用车,他才发现前两次是收费的,共欠费6毛。杨先生想,先充10元,用完再充,谁知点开充值后发现,必须充满48元,才能继续使用。杨先生很生气,想把押金退了不再用酷酷骑单车,但点击退押金后发现,此时他已经进退两难。他说,“上面马上跳出页面显示出了余额为负数时,不能退押金。我就没办法了,我现在0.6元又交不进去,非逼着我交48元才能够退回298元。”

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