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男子新买宝马开50米就冒烟 4S店:理解但不换

2017-08-05 18:04:15   中国青年网

“有一位李先生反映,他花了将近五十万买了一辆宝马525,结果提车那天,宝马刚开出4S店,就冒烟了。”

宝马刚提车,出门右拐50米,冒烟了?

杭州丁桥有一家杭州运通祥宝4S店,李先生在这里买了一辆白色的宝马525,裸车价四十一万,加上税费和保险之类,将近五十万。

李先生:“右拐大概50米,就开始出现温度过高,已经出现温度过高,只是当时有那个意思,然后就开始停车,停车之后就冒烟了。”

李先生说,当时宝马的引擎盖冒出白烟,他和朋友都吓坏了,直接逃下了车,加上当时光线挺暗,连视频都没来得及拍。

杭州运通祥宝4S店市场部 钟经理:“先生前面说的话,确实有这样的情况,7月31号晚上8点左右,车子从我们这儿提走,然后几分钟之后,先生可能反馈,他感觉到,一,仪表盘上显示温度过高,还有一个,他感觉是冒烟,然后回来我们这边做了检查,查出的问题是,散热风扇停止工作,导致温度升高。”

买家一心想换车,4S店:理解但不能换

李先生这辆宝马,从那之后就一直停在4S店的维修车间里,他现在一心想换车。

杭州运通祥宝4S店市场部 钟经理:

遇到这种情况,换了我确实心情也很不好, 也非常理解。

换了你也想换?

不是,但是这个情况下,我们表示理解, 但是这辆车呢。。。

理解但是不同意?

因为确实是存在,三包法有这样的法律规定。

新的汽车三包法规定,在开具购车发票之日起60天内或者行驶里程3000公里之内,出现转向系统失效、制动系统失效、车身开裂、燃油泄漏、安全装置失效、车辆自燃或者因其他质量问题引起车辆失控,或者发动机、变速器的主要零件出现产品质量问题的,家用汽车产品销售者或者生产者应当根据消费者的要求予以整车更换或者退货,并依法赔偿损失。钟经理觉得,李先生这辆车还没有达到这样的严重程度。

杭州运通祥宝4S店市场部 钟经理:“退换车呢可能确实行不通,那我们是这样, 一,车子我们肯定帮先生修好,另外的话,我这边能给的,是给到客户 三千元的维修基金,后续的维修保养,都可以来这里做。”

双方分歧太大,没有谈拢

李先生:“我的目标很明确,就是要换车,这个东西一出来被强奸了,你对着镜头说,这辆车子是不是,刚开始被强奸了,完全是什么破车啊,接近五十万的车,这个宝马品牌也真是打脸,我说得比较直接,希望观众们知道这个事情,宝马这个品牌真打脸,就这么简单。”

双方分歧太大,这次没有谈拢。4S店表示还会继续跟李先生沟通。

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