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男子骑完共享单车没锁 被别人骑100小时欠200元
(记者张全录)市民陈先生上周三骑了一次摩拜单车,用完后,没锁好车。昨天,他想起这件事时,发现这辆车一直被人骑行,共计骑行了100多个小时,摩拜账户欠费200多元。他立即向摩拜客服反馈,但一直没等到结果。
陈先生说,上周三,他从民意四路骑摩拜单车去硚口区汉桥工商所。十几分钟路程结束后,陈先生下车把锁一拉,听到响了一声,他以为锁上了,便离开了。之后的几天里,陈先生到外地出差,没有再使用摩拜单车。昨天,陈先生回到武汉后,打开摩拜客户端查看,他惊呆了,他上周三骑的那辆车没锁住,这几天一直被人骑,共计骑行了100多个小时,花费了200多元。
陈先生反映给摩拜客服,但没有得到反馈,他立即给武汉晚报新闻热线82333333打来电话。
记者联系了摩拜公司武汉公关人员,对方核实后表示,这种情况骑车人也有错,所以,将对其扣除15个积分,但会根据GPS信息,只扣除他本人骑行所需的1元。摩拜公司工作人员说,用户遇到陈先生这种情况,不要惊慌,只需通过客户端上“骑行未上锁”选项,向后台反馈。后台会根据GPS及时确认并上锁。
昨天下午,陈先生向记者反馈,问题已解决,只扣了1元。
责任编辑:都基强 CN065
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