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上海宝山区信访工作创新思路获肯定

2017-09-04 23:15:39   央广网

央广网上海9月4日消息(记者周洪 实习记者胡佳茜)近几年,宝山区信访工作在不断探索和优化中形成“小事不出社区、大事不出街镇、难事不出区”的工作格局和特色创新思路和做法,工作受到中央信访工作联合督察组和上海市信访工作联合督查组的肯定。

宝山区信访工作按照“加强源头治理控增量、全力化解积案减存量、固本强基抓规范”的工作思路,及时就地解决群众合法合理诉求,依法维护信访秩序,努力形成“小事不出社区、大事不出街镇、难事不出区”的工作格局。在多年的探索和实践中,形成了宝山区信访工作的特色创新思路和做法,即深化领导干部阅信接访工作,推动实现工作方式向研究解决专项问题、批量问题、政策问题转变,提高领导干部密切联系群众和化解社会矛盾的实效;坚持“案清事明”理念,强化分级分责解决信访问题,提高初次信访事项办理质量,依法、及时、就地化解信访突出矛盾;引导、推动和支持社会力量参与信访工作,健全人大代表、政协委员、群团组织、律师等参与信访接待、信访听证、案件审核等工作,努力构建矛盾纠纷多元化解机制。

近年来,宝山区信访办紧紧围绕区委、区政府中心工作,按照上海市信访办的工作部署和要求,坚持运用法治思维和方式规范信访工作,推进畅通渠道、矛盾预防、问题解决、业务规范、秩序维护、责任落实、机制创新、队伍建设八个方面工作,努力打造阳光信访、责任信访、法治信访,取得了一定的成效。全区信访总量连续6年下降、初次信访事项新增重复率控制在4%以内、全力攻坚化解信访积案和突出群体性矛盾,圆满完成了中央、本市、区各项重大会议、重要节点期间的信访维稳任务,为促进社会和谐、提高群众满意度作出了积极努力。2016年6月,中央信访工作联合督察组到宝山区督察时认为宝山区委、区政府高度重视信访工作,各项改革措施有声有色,信访工作思路清晰,重点突出,措施有力,成效明显。2017年8月,上海市信访工作联合督查组对宝山区信访工作也给予了充分肯定。

下一步宝山区信访办将创新工作思路。鼓励和引导人民群众对经济社会发展提出合理化建议,加强信访大数据分析运用。运用“社区通”、“上海信访”微信公众号新媒体平台,解决群众身边事。

党的十九大即将召开,宝山区信访办表示将围绕“为党的十九大胜利召开营造和谐稳定的社会环境”的目标,开展矛盾纠纷大排查、大接(约)访、大督查活动,积极推动信访矛盾化解、缓解,全力维护宝山区的社会稳定。

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