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回应吸金争议 台湾共享单车免收押金
2017-08-13 09:01:57 中国青年网
因为向每名会员收取900元(新台币,下同)押金,新加坡共享单车品牌o-Bike遭质疑变相吸金数亿元。为了避免争议,台湾oBike公司12日正式宣布,将于8月底前调整为“免押金”。
新加坡共享单车品牌oBike今年4月进驻台湾至今,主打随借随还,在岛内大部分县市都已投放车辆,注册会员数已超过50万,此前因违规停车问题在岛内引发民意反弹,大量单车被拖吊罚款。近日又因为押金问题引发争议,oBike规定每名会员注册需先收900元押金被质疑为吸金,“4.5亿押金,若营运方倒了,该向谁讨债?”这一话题持续在岛内引起网友和媒体讨论。台湾oBike公司曾公开澄清押金会放入指定银行账户进行信托管理,从未进入公司账户。但有使用者称,发现押金被扣款交易到香港,还出现被扣14元手续费的情况,oBike的押金问题由此进一步受到质疑。
台湾oBike公司总经理王妍婷12日指出,该会员所遇情况,其实是支付时刚好遇到系统进行台湾版、国际版测试切换,导致支付方式被导向国际版,属于个案,而多付的14元手续费也已经退回给会员。她表示,岛内部分媒体质疑押金管理有问题属于误会,共享单车属自行车租赁业,但岛内相关规定对押金问题并没有明确的规范、使用及管理办法。为了避免争议,台湾oBike营运以来收取押金一直暂存到岛内银行进行信托管理。但碍于台湾相关规定限制,oBike之前向岛内多家银行申请押金信托专户都遭到拒绝,现在所用的信托账户实际上也并非信托专户。
王妍婷表示,在台湾自行车租赁业押金与银行信托相关规定尚未完善前,oBike决定于今年8月底前调整会员政策,在台湾市场采用免押金政策,已有会员可选择将押金转为充值费用或直接退款,希望借此避免争议。(海峡导报驻台记者 刘强 文/图)
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