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灾难面前彰显责任担当

2017-08-18 05:26:52   中国青年网

中国太保积极排查寻找客户,开展住院伤者探视,快速预赔,关爱行动受到当地政府、监管机构和被保险人的充分认可。

在重大灾害事故面前,像战士一样冲在前面,对中国太保来说不是第一次。8月6日,四川茂县山体高位垮塌事故发生后,中国太保第一时间启动重大突发事件应急处理预案,分公司人员迅速赶赴现场收集事故及出险资料,向出险客户提供无保单理赔服务、简化意外身故理赔申请单证服务、取消定点医院限制等理赔绿色服务。

让应对举措更有温度

8月8日四川九寨沟地震灾害中,中国太保第一时间成立应急指挥中心,开启理赔绿色通道,推出了24小时受理报案咨询、主动排查客户出险信息、简化理赔单证手续等五项应急举措,快速应对地震灾害。更是因其高效、快速、负责任的行动,仅用4小时便完成了该次灾害的首笔人身险赔付,通过无保单异地理赔方式,将共计2.2万元理赔款送到保险受益人手中。

近期,在台风“纳沙”登陆福建、湖南特大暴雨灾情、吉林特大洪涝灾害等灾情面前,中国太保始终活跃于灾害事故现场前线,以实际行动向需要帮助的客户和群众传递保险的温度。

中国太保集团有关负责人介绍,目前太保的重大突发事件应急响应机制已较为成熟,一旦发生重大突发事故,太保会视事态情况立即部署启动应急响应,迅速推出系列“有温度”的应对举措。

“灾难来临,国企更要有担当。无论产寿险,灾情就是冲锋号。要调动一切力量,跨行业、跨地域迅速集结响应,向人民群众最需要的地方进发。”这位负责人说。

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