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新东方涉“名师”造假 俞敏洪发公开信斥责“无底线”

2017-08-14 19:56:04   央广网

那么,所谓的名师到底是宣传手法,还是一种机构内部的级别呢?王文学告诉记者,新东方没有所谓意义上的名师培养计划,新东方内部对于教师有初级、中级、高级、特级以及培训师 6个分级,但没有一个叫做“名师”的级别。

王文学说:“我们内部是有一套关于老师们的培训晋升体系。从新教师到培训师共分为6个级别,每个级别都配有完善的素质模型、培训测评。可能名师的概念并不是很明确,但是对于职级,对于老师的成长体系,我们还是很明确的。最终认不认可这个老师还要看他的教学效果、学员的口碑以及家长的口碑。这才是决定一个老师是不是有名,是不是受欢迎,是不是受到大家信任和认可的重要因素,主要还是看他的教学效果。”

在业内人士看来,这种把“名师”当招牌的现象在教育培训业内并不是孤立存在的。新锦成教育集团副总裁张景岫认为,与其强调机构内有多少名师,其实不如让学生和家长们明白,培训机构的总体实力是合格的,不管是不是名师,都能够提供优质的服务。

张景岫表示:“从以往的接触来看,培训和教育相关的行业,这种情况是比较普遍的。为什么说培训机构会出现造假?其实名师相对来讲还是好辨别的,因为每个行业领域真正顶尖的人才就那么几个,这些人群相对来讲含金量还是比较高的。问题在于,家长把孩子送到普通的英语培训机构,那么,老师到底有没有水平和资格把孩子教好,这方面是很难进行衡量的。

如果培训机构能建立起一套很好的内部培训和认证体系,能够去出示证据,来证明老师们虽然不是名师,但绝对能够达到相关的教学质量标准,然后将这些信息传递到家长的受众人群,我相信能从根本上杜绝现在的造假现象。”

新东方集团媒体事务总监王文学说,新东方现在已经开始淡化名师的概念,未来讲给学生和家长们提供更全面的资料,方便大家了解和选择老师。

王文学表示:“比如新东方的晋升体系,其实我们也选举了很多的指标,对老师的的介绍,未来会从教育背景、教学背景、所属职级以及通过开放家长和学员的网络口碑评价方面入手。通过这些信息可以帮助家长和学员来选择适合的好老师。”

也许,追求“名师”效应的这种风气,并不是教育培训机构所独有。中国教育科学研究院研究员储朝晖注意到,其实现在有很多地方都在搞“名师工程”,而这种做法显然会对教育培训行业有影响。而行业内部标准不明,人员水平参差不齐,也导致了这种“名师”造假的现象。

储朝晖说:“培训机构的教师是参差不齐的,需要加强对聘用教师的资格认证。那么,短期内还很难靠国家或者是政府来认证,这个问题在短期内很难解决。现在各个地方也开展‘名师工程’,事实上‘名师工程’现在看下来效果很不好,存在很多矛盾。我不太赞同用‘名师’这个称呼,家长们也不要被‘名师’所忽悠。”

那么,名师的认证和管理,该如何来进行?储朝晖说,从其他国家的经验来看,单靠培训机构来自律是不够的。最终还是应该寻找一种新机制,让独立第三方机构来进行相关资质认证和管理。

储朝晖:“单靠培训机构的自律是不行的,在其他国家也是这样的。但是,可以成立行业相关的自律组织来进行规范,如果第三方培训机构通过评估后,对某一培训机构可以做相关的资质认证,这样的话,就能防止同行之间不正当的竞争。”

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