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心系游客安全旅游管理部门迅速反应

2017-08-11 08:52:51   央广网

江苏省旅游局提供的信息显示,截至9日14时,各设区市旅游局共上报93家旅行社组织1904名游客在震区,除4名游客因当地通信及游客通讯原因暂未联系上,1899人已报平安、1名游客受轻伤。

新疆维吾尔自治区旅游发展委员会对全疆346家旅行社赴九寨沟旅游团队情况进行逐一核查。统计显示,截至8月9日11时,全疆有2家旅行社共2个团、31人在九寨沟旅游,其中1人受轻伤。目前,受伤游客情绪稳定,所有游客均已安全转移到成都。

做好善后工作

为做好善后工作,确保游客安心,各地正在加紧部署灾后救援等工作。

新疆旅发委党组要求,各旅行社要严格落实领队汇报制度,及时汇报团队在外情况,特别是发生地震、交通事故等,导游领队要保持不间断汇报,准确上报人员情况,妥善安置好游客,确保游客人身安全、情绪稳定,切实把自治区党委、政府的关怀、关爱带给每名游客。

广东省旅游局与律师事务所联手制定了《关于九寨沟地震影响旅游合同履行问题的法律指引》,保护旅游者人身和财产安全,维护旅游者、经营者的合法权益,降低本次地震造成的损失。

浙江省旅游局要求,全省旅行社暂停前往九寨沟地区的团队游,对已组团但未出发的游客,指导旅行社根据实际情况,帮助游客退团或者延期出行,并加强对余震防范工作。

目前,重庆全市所有旅行社均按照《重庆市旅游局关于立即停止旅游团队前往四川九寨沟等地震灾区景区的紧急通知》要求,自8月9日起暂停组团前往九寨沟景区,恢复组团时间听候通知。重庆市旅游局正有序协调震区旅游团队安全撤返重庆,并指导相关旅行社做好善后工作。

下一步,河北省旅发委将加强与四川旅游部门联系,密切关注河北省在川游客,特别是自助旅游的散客等情况,持续督导各市旅游部门指导旅行社有序组织河北省游客撤离震区,确保游客的生命财产安全。福建省旅发委将继续对旅行社进行摸排,根据情况开展后续工作。(来源:中国旅游报)

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