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女子酒店遭袭追踪:如家删除前两份声明

2016-04-07 01:39:22   中国新闻网

11分钟后,6日0点48分,如家酒店集团在其官方微博也发布了上述声明。

6日8点39分,如家酒店集团在其官方微博发布第二份声明,表示在获知“弯弯”的遭遇后,立即成立了处理小组连夜排查,曾多次和“弯弯”联系都未能联系上,希望当事人“弯弯”可以尽快与他们联系。

披露了事发经过后,如家酒店集团在这份声明中还透露,“4月5日凌晨三点,警方反馈称,目前警方已经全力追查此事件嫌疑人。”并表示,已经开始内部自查的工作。

6日15点41分,如家酒店集团在其官方微博发布第三份声明,承认涉事酒店在事件处理中的确存在安保管理、顾客服务不到位等问题。酒店管理和服务人员对顾客的关注度和处理问题的响应效率也存在缺失。

如家酒店集团通过这份声明向当事者及社会公众表示由衷道歉,称将对望京798和颐酒店做出整改,追究酒店管理人员责任,并加强全国酒店出入人员核查、各区域监控、巡视检查和服务工作的力量。

中新网记者6日晚注意到,如家酒店集团官方微博已删除了上述前两份声明,只保留了第三份。

6日,事发楼层四层消防通道门被封死。吕春荣 摄

遭袭女孩曾要求“修改公告中不实之处”

对于如家酒店集团官微为何删除前两份声明,目前尚无具体信息。

不过记者注意到,当事人“弯弯_2016”6日上午发微博称,刚才已经电话沟通了,希望和如家后续能有这样的结果:1、修改公告中不实之处。2、公开道歉,给个解释和交代,以及事后处理。3、酒店内部清查。4、酒店管理上有严重漏洞,如果再发生相关案件有什么样的应对措施。

当事人6日下午发微博透露,“上午在跟如家上海公关部负责人通话的时候,我提了四点要求,如家方面说会在晚上8点前给到我一个满意的答复,目前还未收到回应。”

当事人6日23时许发微博称:酒店方面答应今晚20点之前给我一个答复,但至今酒店方面,除了删除之前发的声明,并作了一定程度的公开道歉,并没有提出应对措施。

警方称“正在彻查”

该事件曝光后,4月5日晚,北京朝阳警方证实正在调查中。

此后,北京市公安局官方微博“平安北京”在回复网友评论中提到:相关情况已经关注到,已通报相关单位开展核实,如确实触犯法律,警方将依法处理。

6日上午,“平安北京”发布消息称,“警方正在彻查,请您继续关注。”

如家酒店集团在上述第三份声明中透露,“目前该事件所涉及的治安问题已交当地警方处理,对网络中的各种传言,政府和警方会给出调查结果。”

责任编辑:赵逸 CN039
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