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共享汽车现瓶颈:坐垫被偷光 有人开车做不雅之事

2017-09-02 21:55:53   中国青年网

“对Gofun这样以电动汽车为主的共享汽车平台,定点还车是最科学的管理方法,否则投入车辆越多,运维成本越高,根本顾不过来。”另一家竞品平台虽然采用了随借随还的方式,但也认可Gofun的做法。

坐垫几天就被偷光

用车时违章拒绝处理

除了有实力重资产运营的平台,很多共享汽车平台选择与汽车租赁公司合作,走的是轻资产运营的路子,最大一笔开支就是运维成本。

“运维是硬支出,每天那么多运维人员在路上跑,车辆的调度、维护都需要他们来完成,少不了。”EZZY相关负责人说,他们最担心的并不是车,而是人,“车辆的问题都可以用技术手段来解决,但人不行,用户的行为无法控制。”他举例说,曾经碰到过用户把共享汽车开进高档住宅区的地下停车场并拒绝开出,而小区非业主不得进入,以至于系统上虽然显示为已还车,但实际上其他用户却无法使用,共享汽车成了他的“专车”。

还有用户在途歌平台上反馈因为找不到随车的加油卡,无法用车。“多半是前一位用车人把加油卡拿走了,实际上途歌的加油卡是专车专用的,你并不能拿着它的油卡给私家车加油,拿走加油卡只是让其他人不能借走这辆车,这样他之后还可以接着用。”一位共享汽车平台的工作人员吐槽说,拿走油卡根本不算什么,“还有人开我们的车做不雅之事,避孕套、卫生纸都扔在车上也不清理,之后的用户直接投诉到平台。”

“我们曾经投放了200辆新车,特别准备了精致的坐垫,结果没几天所有坐垫就被偷光。还有就是违章扣分,有用户在使用车辆时违章,而且拒绝处理,一辆车违章积累到5次就无法正常投入运营,因此被迫闲置的车就有几十辆。”侯踊跃无奈地说,“共享汽车要发展必须得在技术、基础设施和用户体验上求突破,但谈何容易,管得了车管不了人是最大的问题。”

一个月亏损200万

有共享汽车企业无奈停业

据不完全统计,国内注册运营汽车分时租赁的企业超过370家,但实际有车队运营的只有100多家,投放车辆数量超过1000辆的企业则两只手数得过来。相比共享单车,共享汽车的进入门槛更高:同样是1000万元的投资,共享单车能覆盖一个城市,而共享汽车大概只够买几十辆低配车,还不算停车费、电费、油费、保险费等。一位资深投资人私下说,不投共享汽车固然有消费环境不成熟的因素,但主要原因是盈利点过于单一,“现在没有一家平台的运营模式可以实现盈利”。

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