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八达岭野生动物园:游客开窗投食被黑熊咬伤手臂(图)

2017-08-21 13:09:58   北京晚报

擅开车窗有错但园方反应受质疑

终于摆脱了黑熊的追击,陈先生停下车,紧闭车窗,等待工作人员的到来。不一会儿,一辆吉普车驶来。陈先生将刚才自己的经历告诉了对方,向他们求助,但让他意外的是,他等到的是“各种教育”。

“我承认擅自开窗确实有错,但是,当时我忍着痛和恐惧,恳求工作人员告诉我该怎么办,他们就说了句自己去医院,听到这话,我心都凉了。”想到门票上印有求助电话,陈先生尝试着打了过去,一位女士接的。工作人员同样以教育的语气对他进行了批评,随后表示可到游客中心进行简单包扎处理,并要自己拨打保险公司电话。由于动物园里都是弯曲的山路,驶出只能按照游览路线,陈先生忍着疼痛,将车开到了游客中心。

被野生动物咬伤,对伤口仅仅做消毒处理,这让陈先生万分担心。他说,他当时再次向园方求助,工作人员告知他不清楚附近哪家医院可以接诊动物咬伤患者,可到延庆医院去试试。思来想去,陈先生和朋友决定赶紧回到市区的医院治疗,两人不敢再耽搁,迅速往市里赶,到达市区时已经是晚上了。第二天,陈先生辗转了多家医院,医生们都表示没有遇到过被熊咬伤的临床案例,先为陈先生注射了狂犬疫苗和破伤风针。

园方回应:正密切关注伤者伤情

陈先生向记者表示,自己擅自开窗的行为确实不对,而且他希望以这段惨痛经历提醒其他游客,一定要遵守规矩。但是,对八达岭野生动物园工作人员的态度和园区对游客的保护措施,他并不满意。他说,工作人员只知道责备他,在出现意外情况时,园区不能第一时间提供帮助。

让陈先生稍感欣慰的是,在休息的这几天里,八达岭野生动物园的郭经理与他取得联系,表示关心,并给他提供一些治疗方案和建议。目前,陈先生还在家中养伤。

昨晚,记者联系到八达岭野生动物园负责人郭经理。郭经理说,这件事的发生是因为游客没有遵守规定造成的,教训十分惨痛。“入园前、买饼干时,甚至连饼干的包装袋上都有安全提示,园内的显著位置都有猛兽区禁止开窗投喂的警示标牌。按照我们的规定,这些食物只有在非猛兽区才能投喂。”

郭经理说,事后监控录像显示,陈先生的车遭遇黑熊袭击后,园区内的工作车两次驱赶,帮着把黑熊驱走了。现在正值暑期,游客众多,工作人员情急之下可能在说话态度上有些问题,他们也是真心不想游客受到伤害。至于被指欠缺应急救援措施,郭经理说,园方有相应的应急预案,工作人员的操作也符合预案程序。目前,他们也在密切关注着陈先生的伤情。

责任编辑:刘敏丹 CN012
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