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男子称价值680万千年古董寄深圳成碎片 快递咋赔?

2017-05-04 00:08:05   深圳大件事

其表示,寄件时快递员还收了其78元的包装费,“把青铜器包的严严实实的。”此外,其表示,当时还买了150元的运单保险,投保金额为3万元。谭先生表示,寄件时总价格为900多元,“他们说知道是贵重的东西,包装这些都做的很好,让我放心。”

▲谭先生寄件的快递单。

在寄完件后,谭先生还收到快递发来的短信提醒,“尊敬的客户,你寄往〈深圳市〉的快件已妥妥的打包完毕,即将出发,请放心。收件时间04月02日18时38分,快件单号:5067xxxx8686。”

本以为万无一失的谭先生却在第二天货到深圳时,被见证人王先生告知,收货时“宝贝”已经损毁。“当时王先生和送货员当面验的货,发现箱子里面的东西全碎了。”其提供的快递单显示,托寄物为瓷器。对此,谭先生解释称,当时快递员没有在快递单写明物品详情,“托运的是青铜器,不好写明,只能写瓷器。”

找快递公司索赔无果

谭先生表示,在发现东西损毁后,其及中间人王先生马上向快递公司反映情况,希望对方能给个说法。

“连续好多天打电话过去要说法,起初他们让我等,但之后又说只能按照投保金额理赔,也就是找保险公司赔3万元。但这显然不合理啊。”谭先生认为,其通过快递邮寄古董艺术品,寄件时艺术品是完好无缺的,但收货时却被损毁,其认为,快递公司应该承担全部责任。

谭先生表示,“宝贝”卖给买家的价格属于偏低价格,“专家说保存这么完好的青铜器,价格应该在上千万元,且之前同类型的青铜器在拍卖市场上,最高的有拍到上亿元的。”谭先生表示,如果按照快递方面的仅按照保险理赔,远远低于青铜器的实际价值。

快递:公司愿担责但需提供相关证明

对此,快递公司相关负责人称,当时谭先生还邮寄了一个花瓶,但花瓶完好无损,仅“夔龙纹双耳三足圆形鼎”出现损坏的情况。其称,此事确为快递的责任,公司方面也愿意就此事负责,“但是现在说东西是青铜器,寄件客户也没能拿出相应的证明文件。”

该名负责人表示,当时客户投了150元的运单险,如今物品出现损坏,按照正常程序系由客户提供相关证明进行赔偿,即投保金额的3万元。此外,该名负责人透露,谭先生声称物品价值数百万元,要求快递公司按原价赔偿,“目前我们能赔付就是运单险的3万元,有关客户的要求,我们还在进一步协商中。”

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