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东北4个外卖小哥不送外卖 却狂追老太太一下午(图)

2016-11-20 09:32:30   

不妨对外卖小哥多一点理解

14日晚,家住广州市天河区长湴村的送餐员曾先生自称因为近一个月连获三个差评,不堪工作压力服食老鼠药轻生,并在朋友圈告别这个世界,所幸被邻居发现送医.(11月16日中国新闻网)

在这个“好评”“差评”都能造假的年代,“差评”却成了衡量事物好坏的标准。比如买家逛淘宝店通常会看差评来判断物品的好坏。这在服务行业更甚,只要消费者不满意,一个“差评”就可能能让业者“欲哭无泪”。不可否认,“差评”起到了监督作用。但是“差评”真的就能客观反映外卖小哥的工作态度吗?

据了解,某些订餐平台公司对送餐员实行考核,采取客户评价制,客户可根据送餐员送货的快慢或其态度给予评分,如果打上差评,每单意味着被扣5元,给了差评就等于白送了,而且排在倒数的送餐员如果被客户评为态度恶劣,就有被解雇的风险,而“差评”往往与消费者的心情挂钩。如果迟迟等不来外卖,你可能很焦躁,想要投诉给“差评”,可是你有没有想过,外卖小哥为了送你的外卖,从北边跑到南边,他也想着尽早给你送达,尽快完成任务呢。

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