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网上投保需谨慎

2017-09-28 07:47:51   

▲ 随着互联网保险业务蓬勃发展,在给广大消费者带来便捷的同时,也出现了一些风险隐患。消费者在互联网平台购买保险时,一定要仔细阅读保险合同,主动点击网页上的保险条款链接,认真阅读保险合同和投保须知,了解保障责任、责任免除、保险利益及领取方式等重要内容

▲ 在网上投保后,消费者可通过拨打保险公司统一客服电话、登录官方网站或前往保险公司柜台等方式核验所购保单的真实性。同时,要合理评估自身需求,选择符合自身实际需求的保险产品

通过互联网购买保险方便快捷,这是吸引越来越多人网上投保的重要原因。据了解,目前能够提供在线投保服务的,有专业互联网保险公司、参与互联网销售的传统保险公司以及互联网保险服务平台。

从已经获得互联网保险牌照的4家公司今年上半年业绩来看,在线投保越来越受到欢迎。数据显示,上半年,安心财险、易安在线、泰康在线、众安财险保险保费收入分别为1.68亿元、4.63亿元、7.13亿元、25.67亿元,较去年同期均实现大幅增长。

有市场分析认为,在线投保解决了传统保险行业的耗时耗力等问题。同时,“互联网+保险”的业务模式,也带动了一系列场景化保险产品的创新发展,不少为消费者量身定制的个性化产品正在满足市场需求,这为互联网渠道的保费收入立下汗马功劳。

与此同时,传统保险公司通过自建网站或者与第三方平台合作等方式,纷纷开展互联网保险业务。比如,平安保险集团就集合了平安网上商城、平安保险APP、平安一账通APP、平安好车APP等线上渠道全面布局,拉动互联网保险业务。数据显示,2012年至2016年,我国互联网保费收入从106亿元增长到2347亿元,预计今年全年将达到2800亿元左右。

值得注意的是,随着互联网保险业务蓬勃发展,在给广大消费者带来便捷的同时,也出现了一些风险隐患。比如,一度热炒的“中秋赏月险”、“雾霾险”、“跌停险”、“熊孩子险”、“世界杯遗憾险”等缺乏实质保障内容的奇葩险种,让人很难理清究竟获赔原则是什么,免责条款又有哪些。据悉,中国保监会此前印发的《财产保险公司保险产品开发指引》明确规定,保险公司不得开发对保险标的不具有法律上承认合法利益、无实质内容意义、炒作概念的噱头性产品。对于这些奇葩险种,消费者需要谨慎对待。

除此之外,还有一些不法分子利用互联网平台虚构保险产品或保险项目,假借保险之名非法集资;或承诺高额回报引诱消费者出资;或冒用保险机构名义伪造保单,骗取消费者钱财。对此,广大消费者在互联网平台购买保险时,一定要仔细阅读保险合同,主动点击网页上的保险条款链接,认真阅读投保须知,了解保障责任、责任免除、保险利益及领取方式等重要内容。不要望文生义,如果有疑问,及时咨询保险公司客服。

在网上投保后,消费者可通过拨打保险公司统一客服电话、登录官方网站或前往保险公司柜台等方式核验所购保单的真实性。同时,要合理评估自身需求,选择符合自身保险保障实际需求的保险产品。消费者务必要提高警惕,不盲目相信高收益宣传,不随意在可疑网站提供个人信息,自觉抵制诱惑,谨防上当受骗。在享受保险服务过程中,如果合法权益受到侵害,请及时投诉;如果遭遇以保险为名实施的诈骗,还应尽快通知开户银行和保险公司,并向公安机关报案,以维护自身合法权益。

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