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央广网成都9月15日消息(记者刘涛)今(15)日,记者从成华区民政局获悉,继成都首个“市民驿站”在猛追湾街道望平社区亮相后,该区集中打造的第二批5家“市民驿站”也陆续建成投入试运行。
第二批“市民驿站”分别位于双成三路二分店红旗超市、建设巷润新公寓红旗超市、枫林路红枫岭红旗超市、前锋街阳光嘉苑红旗超市、八里小区新风路红旗超市5个社区服务网点,服务事项增至96项,实现了国税、地税服务终端机整合,工商银行ETC申请植入红旗生活服务终端机办理。同时,新开发上线的政务服务自助办理一体机,植入了语音提示、人脸识别、指纹采集等功能,“不见面”全程网上办理事项也由9项增加到了38项。
据介绍,为打通服务群众“最后一公里”,打造“5分钟便民生活圈”,今年成华区在开通网上政务服务的基础上,提出了立足社区居民需要打造“市民驿站”的开发建设计划,推动政府职能部门大联动、服务网络大集成,整合大型连锁超市、便民服务商店等服务网点资源,创建市民家门口的一站式集中便民服务新空间。
今年7月,成都市首个“市民驿站”在成华区猛追湾街道望平社区玉双路红旗连锁店内投入运行,“市民驿站”一亮相就吸引了众多附近居民前来体验。成都市成华区民政局长钟萍介绍,“市民驿站”是政务服务的延伸和拓展,市民在这里可以自主进行综合政务查询、生育登记服务、老年证办理、房屋租赁登记备案、劳动就业推荐、社保信息查询、税务发票认证、纳税申报、税款缴纳、完税证明、交通违法处理、水电气代收、通讯话费充值、公交卡充值、火车票务、长途汽车票务、飞机票务、114门诊挂号、金融转账汇款、信用卡申领及还款等事项。
“接下来,我们将启动第三批‘市民驿站’建设工作,进一步扩大‘市民驿站’的覆盖面。预计今年10月底实现14个街道全覆盖、12月底实现103个社区全覆盖。”钟萍告诉记者,目前成华区已将推进“市民驿站”建设作为深入推进城乡社区发展治理,建设高品质和谐宜居生活社区的重要内容。下一步,该区将继续围绕便民、利民、惠民,加强“市民驿站”自助终端系统的集成研发和升级,不断强化和整合服务功能,同步建立集中便民服务评价指标体系,提升市民操作使用中的便捷性和舒适感,进一步优化社区服务环境。
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