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北城雅郡服务升级,只为业主生活更舒心

2017-09-07 09:02:33   中国青年网

为进一步提升服务满意度,近日北城雅郡客服中心推出了服务升级活动,力争让每一位业主在小区内随时享受到“家”的温馨。

钥匙掉井底,物业来帮忙

8月29日,午后一场大雨给北城雅郡业主王女士带来一丝清凉,此时她正带着儿子在5栋前玩耍。一不留神,小朋友将拿在手中的一小串钥匙扔进了单元门边的通风井道中,王女士和儿子趴在井口,透过隔栅向下张望,井道深约10米,内部空间狭长。

正在两人一筹莫展之际,华宇北城中央客服中心维修队喻中富正好途经此处,看到焦急的母子二人,喻中富在现场反复查看,进入井道的方案不可行,想到钥匙串中可能会有铁质,正好值班室有块强力磁石,不仿拿来一试。

磁石被悬挂放入十余米深的井底,反复尝试,终于将钥匙吸起,小心从隔栅取出,王女士表达出对物业的赞赏:“本来我都准备换锁芯了,但物业的师傅帮我想办法,真的很感谢他!”

突降暴雨物业打伞送业主

8月30日下午6点,正值下班高峰,天空却突降暴雨,很多人因没有准备雨伞十分狼狈。此时,物业人员正在大门开展晚迎工作,一对姐妺被突降的暴雨困在岗亭内,当班客服提出护送业主回家,业主十分不好意思,但还是接受了物业人员的好意。

一路急走,两姐妹顺利来到单元门口(如图)。挥手告别的一瞬间,姐妹俩表达出对物业的感谢:“没有想到,你们会这么周到,华宇物业真是很不错,谢谢!”北城中央客服中心供稿

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