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“指尖就医”让昆明市民看病更简便

2017-09-05 05:16:40   中国青年网

【砥砺奋进的五年·开启医疗服务新体验】

9月1日,记者来到云南省第一人民医院门诊部大楼,发现原来熟悉的那一套看病流程,现在大不一样了:门诊大厅里摆放了多台自助终端设备,看病挂号不需要再排队人工办理,完全可以在这个终端上自主操作。这便是现在广大昆明市民所说的“指尖就医”,也就是刚刚兴起的智慧医院。

2016年9月,年均总诊疗达200多万人次的三甲医院云南省第一人民医院与联想智慧医疗合作,共同成立了“云南省第一人民医院联想智慧医疗研究院”,颠覆了传统就医模式,为患者做到院前、院中、院后全程关怀。患者通过手机或网上预约门诊,医生开出处方后,信息自动传到药房,实现药等人而不是人等药;提升与改善患者就医体验,实现医院业务流程的优化和再造,携手打造“互联网+”医疗服务。今年6月2日,一套为省第一人民医院量身定做的“智慧医疗系统”正式上线。

现在,人们可以通过自助机,或智能手机、电脑,随时随地进行预约、挂号、缴费,而无须再起大早到医院里去排队挂号等候,把一次门诊时间从原来的3~4个小时缩短到现在的1个小时以内。据了解,自2016年11月起,昆明市卫生计生委与某信息技术公司合作,建设了全市公立医院统一预约挂号平台——滇医通。目前,昆明市、县33所二级以上公立医院全部实现了患者预约挂号、电子病历的互联互通及医疗数据全覆盖。

在工作人员的带领下,记者在云南省第一人民医院门诊部现场亲身体验了就诊卡的便捷。这张就诊卡和银联卡大小相仿,在医院的自助终端机上插卡使用,拥有记录患者基本信息、就诊记录查询、检查单打印以及支付、缴费等诸多功能。其办理过程十分简便,患者只需要在终端机上把身份证放到读卡器处进行扫描,识别身份证号码后输入手机号,点击免费获取验证码,然后再按提示进行操作,缴纳五元建档费,即可办成一张就诊卡。自助机分别与不同的银行终端相连,可以自主选择,付款可使用现金、银行卡、微信、支付宝等方式。患者可以根据需要通过就诊卡预存、支付、补退所需医疗费用。

就诊卡办理成功后,患者即可插卡按提示办理挂号,在自助机上选择就诊科室、医生及就诊时间。让人特别满意的是,患者在门诊看完病,在医生的诊室里就能刷卡结算,而无须再跑到缴费处去排队交费;如果是住院病人,则可以直接在住院部的护士站进行刷卡结算。

在八楼的遗传诊断中心,一位滕姓孕妇在医生诊断后,当场进行了刷卡结算。主治医生李倩微笑着对记者说:“使用智慧医疗系统后,就诊环境好了,等待时间大幅缩短,程序简化且更加规范,医患关系更加和谐,还可以多看几个病人。医生再不用手写病历,多了时间沟通,病人通过系统可以清楚地了解自己的病情,方便以后的继续治疗。”

(本报记者 任维东)

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