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县行政服务中心演绎“小城新事”
2017-09-01 06:35:54 中国青年网
整洁明亮的办事大厅
一目了然的指示牌
“办事全知道”微信墙
休闲书吧
耐心有礼为市民解答
免费提供饮水服务
办完事的市民满意离开
近日笔者从县行政服务中心获悉,自8月26日起,桐庐行政服务中心之“市民之家”双休日开放,俗称“周末不打烊”。期间主要是办理市民关注度高、办件量大的服务事项。消息一经发布,广受市民的好评,纷纷留言“人性化、非常棒”,并点赞。
如今新推的“周末不打烊”只是县行政服务中心“美丽容貌”一个缩影。回顾当前的“最多跑一次”的热门话题,目前桐庐县行政服务中心结合“最多跑一次”首批已梳理出群众和企业最直接、办件量最大的100件事。下一步将对这100件事的名称、资料标准、流程标准等内容,通过部门论证、专家指导并经上级相关部门审定后按照涉企和为民分类向社会公布,并争取9月底制定完成“一件事”标准化清单。
为进一步结合“最多跑一次”和“周末不打烊”服务,为此县行政服务中心中心围绕“电子化、人性化、集成化”进行了整体形象提升,对五楼“投资项目服务区、社会事务服务区、商事登记服务区”三大区块窗口位置进行了调整,并新增了“可视化”服务指南、休闲区(书吧)、叫号系统、雷锋岗等,为群众提供了良好的办事环境。
据悉,7月28日,省人大常委会通过了《关于保障桐庐县深化“最多跑一次”改革的决定》。7月31日开始,桐庐县商事登记“最多跑一次”改革再推新举措,通过涉企的证照和信息整合,实现90%以上涉企事项(公共安全类事项除外)“一窗、一次、一天”“准入即准营”,在浙江省率先破解“准入准营不同步”难题。桐庐县“最多跑一次”改革能够得到省市授权,允许桐庐先行先试的同时,实际上就是给了桐庐把改革和法律法规良好衔接的绿色通道。
“这次我中心在软件和硬件的再提升,目的是配合‘最多跑一次’的‘一窗受理、集成服务’改革,力争实现‘一件事情’一个窗口一次受理,让群众来这里办事,既能感到象在家里一样温馨,又能排一次队就能办成所有事情的美好愿望。”桐庐县行政服务中心负责人说。
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