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成都锦江区:强化督查和问责 力促“仅跑一次” 事项清单生根落地

2017-08-23 20:36:30   央广网

近日,锦江区出炉四川首张“仅跑一次”事项清单,涉及全区19个部门共254个事项,这是锦江区认真贯彻落实全国和全省深化“放管服”改革电视电话会议、全市产业大会精神的具体举措。为力促这一区委重大决策部署落地生根,锦江区纪委公布公开监督电话,畅通群众反馈、举报渠道,建立健全督查机制,开展常态化督查,并对群众举报和督查中存有问题的严肃追责问责。

开展“只跑一次”回访调查,收集问题线索。锦江区纪委要求派驻(派出)纪检监察机构对“只跑一次”事项清单的落实进行回访调查,就企业和群众办理业务审批过程中,窗口单位的工作人员是否存在不作为、慢作为、乱作为,推诿扯皮、工作不实、主动服务意识不强,态度生冷、作风粗暴等问题,窗口工作人员是否存在业务不熟、告知不清,导致企业和群众跑多次而久办不绝的问题开展调查问卷,广泛收集干部群众的意见建议或问题线索。

成立“仅跑一次”督查组,常督常改。锦江区纪委邀请特邀监察员和纪检监察干部组建“仅跑一次”工作督查组,深入到区政务中心、16个街道公共服务中心以及相关部门办事窗口,开展明查暗访,集中督查首批公布的“仅跑一次”事项清单的责任单位是否真正按照要求优化了办事流程,压缩了办事环节、减少了不必要的材料,真正做到凡清单内的事项,企业和群众只要申请材料齐全,符合法定形式,在锦江区就能一次性办结。

强化问题督办,严格实施“一案双查”。坚持问题导向,紧盯“仅跑一次”事项清单,对各类监督举报一查到底,对督查中发现的不作为、慢作为、乱作为等问题动真逗硬,实施“一案双查”,以严格的追责问责,促“仅跑一次”事项清单生根落地,促全区政务服务水平和营商环境的进一步提升。(成都市锦江区纪委 郭清平)

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