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用上电脑效率仍低

2017-08-23 08:16:54   中国青年网

观点集萃

事件:据最近,贵州省黔西县教育局因办理助学贷款效率太低,受到舆论关注。张亮是贵州毕节某校学生,为了办理助学贷款,前前后后到黔西县教育局跑了4天。因为办理人数众多,他凌晨三时就去排队。

微评:据当地教育局回应,办理助学贷款人员排长队的原因,是因为“引入国家开发银行系统,人机配套,机器有限,增加人手也没用”。“互联网+政务服务”取代了以往的“纸质版签字”,反倒影响了办事速度和效率,只能说明当地的“互联网+政务服务”还远没有名副其实。(黎 明 教师)

微评:办理助学贷款所需审核的各种证明材料,主要都是由各级相关政府部门出具提供的。如果已充分实现信息的网上互联互通,这些材料就无需再经过复杂的审核过程。此事也说明,当地的“系统升级”只是一种形式,而并没有达到简化手续的目的。(张贵峰 职员)

微评:为民服务的窗口是政务架构中最接地气的末端,应尽可能创造条件方便群众。多一些群众视角,提前把问题想全面一些,把服务搞周到一些,或许就可避免学生们凌晨去排队。(玫昆仑 公务员)

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