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付了全款的新车还没到手就被刮

2017-08-21 04:46:27   中国青年网

昨天一早,杨女士叫了她姐姐一起,开开心心赶到4S店准备提车,可在检查车身时,她发现汽车后车轮上方钣金有碰撞痕迹,油漆也不够平滑。

杨女士说,她向4S店提出更换车辆,却没有得到认可。

昨天中午,武汉晚报记者来到该4S店,在门外看到了杨女士购买的那辆红色轿车。汽车左后轮上方钣金处的确有一个小拇指指甲大小的凹痕,凹痕周边油漆略有不平。

4S店刘姓主管说,13日,杨女士付款时已经验过车。后来车子放在4S店停车场内,可能是其他车主提车时开门不小心,碰伤了杨女士的车。

刘主管表示,此事的确是店里的责任,4S店会负责维修。但该车已经办理了车牌、保险等全部手续,已经正式登记为杨女士的车辆,无法更换。

对此说法,杨女士并不认同,她不愿意开回一辆有伤痕的新车。昨天,杨女士已向工商部门投诉。

湖北普明律师事务所的邱华律师认为,根据《合同法》相关规定,虽然商品所有权已经发生转移,但4S店有保管义务,要保护商品的安全、不受损失或灭失。除非遇到不可抗力因素损坏,否则4S店有责任进行赔偿。至于如何赔偿,需要司法机关进行鉴定。

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