新闻
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China

保修卡丢失可否免费维修商品

2017-08-19 08:16:44   中国青年网

去年8月底,石先生在一家电脑商场购买了一台笔记本电脑,使用不到一年,电脑主板就出现了质量问题,无法正常使用。由于不慎将保修卡丢失,石先生找到经销商要求免费维修时,经销商表示,虽然其持有购机发票,但因为不能提供保修卡,他们不予免费维修,并指出这是“行规”。无奈,石先生只好向当地消费者协会投诉。

经消费者协会主持调解,经销商免费为石先生的电脑进行了维修。

我国消费者权益保护法第24条规定,经营者提供的商品或者服务不符合质量要求的,消费者可以依照国家规定、当事人约定退货,或者要求经营者履行更换、修理等义务。根据相关规定,电脑主机的三包期限为两年。国家质量监督检验检疫总局、信息产业部2002年发布的《微型计算机商品修理更换退货责任规定》第9条规定,在三包有效期内,消费者凭发货票和三包凭证办理修理、换货、退货。如果消费者丢失发货票和三包凭证,但能够证明该微型计算机商品在三包有效期内,销售者、修理者、生产者应当按照本规定负责修理、更换。本案中,石先生购机后按产品使用说明的要求进行使用、维护和保管,电脑主板出现质量问题并非其不当使用造成,虽然丢失了保修卡,但仍持有发票,电脑仍在三包有效期内。根据上述规定和事实,经销商应当为其进行免费维修。

(作者单位:山东省昌乐县人民检察院,昌乐县司法局)

404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China

相关阅读

404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
分享到:
0 0
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China

美图推荐

404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China

为您推荐

加载更多>>
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China
404 Not Found

404 Not Found

Sorry for the inconvenience.
Please report this message and include the following information to us.
Thank you very much!

URL: http://3g.china.com:8080/act/news/11038989/20170819/31129484.html
Server: cms-9-53
Date: 2024/12/27 02:29:58

Powered by China
China