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叫停“博眼球”的互联网保险产品

2017-08-16 08:59:13   中国青年网

本报记者 晓霞 实习生 史如静

“气温高于37℃能赔500元!”“车险按天买,开几天车交几天的钱!”如今的互联网上,不少另类的保险产品靠着“博眼球”引发关注。点开支付宝,互联网保险产品五花八门,有传统保险公司的线上渠道,也有专供互联网保险产品的网络保险公司。日前,重庆某保险平台的高温险被叫停。保险本是保障,却成了某些对赌协议,背离了保险初衷。

日前,保监会印发《关于开展财产保险公司备案产品专项整治工作的通知》中,对制造噱头、弱化保障功能的保险产品进行了严格限制。对一些博人眼球,并不具有保险性质的保险产品进行专项整治。

噱头营销不是真保险

就在今年电影《变形金刚5》上映的时候,一款名为“机器人变形险”的险种出现在互联网平台上。内容是,购买险种的用户只要拍摄出自己的汽车变身为汽车人的照片,经保险平台判定照片真实有效,即可获得下一部变形金刚系列电影双人套票补偿。这一保险赔付率基本可以确定为零,纯为吸引关注。另外,还有被当地保监局叫停的“高温险”更是存在与客户对赌的意味:只要投保人所在城市气温高于37℃就能获得赔付,更有一些产品支持跨地域参保,也就是说,投保人即使身处西安也可以为重庆市的高温天气投保。

保险产品开发应遵循损失补偿原则,对投保人的实际损失进行赔付,对风险进行保障,从而促进社会和谐稳定。根据《通知》,一些互联网保险产品投保金额并不多,纯属娱乐性质,以噱头博人眼球,其实并不具有保险性质。

传统保险遭遇网络保险

现在有了移动支付,许多消费环节可以通过网络平台实现。相较于传统保险公司的网络平台,某些互联网保险公司或许走得快了一步。

西安市民李先生最近正计划带一家四口来一趟短途自驾游,他在某网络平台上偶然看到一款出行险。“有自驾出行险、旅行意外险很多种选择,还有针对不同人和不同事故的专门保险,选择余地很多,感觉比较灵活。”李先生说。在认真研究了旅行险的理赔范围和购买理赔等流程后,他最终选择了4份单人价格5元的境内自驾旅游意外险,从决定到购买成功,用时不过半小时。

以往购买保险,人们往往通过传统渠道,即依靠保险公司口碑和业务员介绍购买保险产品,过程相对烦琐且选择范围窄。互联网保险却是手指一触即可完成购买,而且许多保险产品的设计还挺符合消费者心理。比如某些互联网保险公司销售的互联网车险,根据各地冬天的限号限行举措,根据实际开车的天数进行机动投保保费核算,似乎比传统保险公司的车险更为经济。于是,旅行险、碎屏险、退货运费险等新险种在网络保险平台日渐火爆。

保险终应回归保障功能

保险,最终还是买一个保障。

购买互联网保险,还必须看重其风险防控和赔付能力。陕西保监局产险处负责人表示,购买保险产品不能看噱头,而是要关注保障。许多互联网保险产品在风险评估等方面做得不够充分。例如某些互联网保险平台推出的按天卖的车险其实是保监会禁止的,现有的车险价格是按照一年时间进行风险评估和成本核算、依据大数法则给出的价格,按天卖的保险算法存在疏漏,一旦发生事故,理赔可能会出现困难。

相较于传统保险,互联网保险的优越性首先体现在信息对称方面,用户可以在不同公司之间进行比较、选择。互联网保险方便了投保人,不过其相关产品仍需要完善,科学设计、强化保障功能。部分互联网平台上的产品介绍较为简单直接,而有些附加或免责条款则藏在页面不明显的地方。保险公司是产品的提供者,但推广页面的设计与发布往往由平台负责,一些平台存在宣传内容与实际条款不符的情况,需要消费者仔细确认,谨慎购买。

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