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郴州率先启动“一次办结”改革

2017-08-15 06:11:03   中国青年网

湖南日报8月14日讯(记者 李秉钧 通讯员 陈学奇 朱若葵)8月14日,郴州市召开政务服务“一次办结”改革工作部署会,标志着该市政务服务“一次办结”改革工作全面启动。今后,“部门一张嘴、群众跑断腿”等“审批难”“办事难”现象有望彻底改观。

“一次办结”是指群众和企业到政府办理的政务服务事项,在符合法律法规规定和资料齐全的前提下,只需向政府部门一次完整提交资料后,即可当场办结或由政府部门内部流转在承诺时限内办结。今年,郴州市委、市政府以及市纪委、市作风办经过认真调研,提出在全省率先推行“一次办结”改革,并成立市政务服务“一次办结”改革工作领导小组,制定实施方案。按照时间进度安排,该市全面梳理明确“一次办结”事项,通过“容缺受理”“网上受理+现场办结”和“现场受理+快递送达”等方式,实现让群众和企业办事“一次办结”。同时,积极推行涉及多个部门、多个层级的关联办理事项实行“一窗受理、集成服务”模式,通过探索“基层受理+网上审核+送件上门”方式,促进上下级部门服务相互衔接,变“群众上下来回跑”为“多级联动”和“上下级部门内部流转”,企业和基层群众实现办事不出县(市、区)。

目前,郴州市已建成市、县、乡、村四级联动的政务服务“一次办结”平台,集“一号”申请、“一窗”受理、“一门”分发、“一网”通办、“一厅”出件、“一体”监察为一体,形成线上线下联动的政务服务新格局。郴州市还将按照“事项进驻、职责进驻、人员进驻、领导进驻”的原则,确保行政许可事项进入政务服务中心办理率达到95%以上。

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