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航班延误还是取消?最好问问航空公司

2017-08-14 04:53:18   中国青年网

我从太原去青岛,提前订好了机票,临出发前,我却接到了两条不同号码发来的短信,都说我乘坐的航班调整了,让我有点真假难辨。

我订的是8月10日15时从太原飞青岛的航班,当天中午13时左右,我收到了两条短信,一条是95开头的5位数号码发的,一条是0085开头的13位号码发的,都是我乘坐的航班的调整信息,不同的是,前一条说的是航班延误了,后一条说是航班取消了。我上网查了一下,95开头的那个号码,是我预订机票的航空公司的官方号码,所以我决定带着孩子先去机场,在机场随机应变。

到了机场,去柜台上询问了航空公司的客服人员,终于确定下来,我乘坐的航班确实是延误了,并没有取消。同时,航空公司的客服人员告诉我,遇到航班调整,他们会通过自己的官方号码给旅客发送信息。

本报记者 张梦莹

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