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本报讯(记者狄慧)日前,杭州保姆纵火案把保姆这个职业推上风口浪尖,如何选择、雇用一个让人放心的保姆,并能在日常生活中相处和谐,成了很多家庭关注的话题。国家二级心理咨询师兰秀霞、市妇联家政服务专业人士刘花支招,选保姆不能图省心,不是单纯的高工资就能找到适合的好保姆。选保姆从面试环节就要下功夫,通过观察一些细节来确定是否符合你的要求,而平时相处的时候也要讲究方式方法。
面试注重观察细节
无论是通过家政公司、中介还是自行找,都不可以缺少面试这一环节。面试时要看对方长相、精神面貌、言谈举止是否得体等。尤其要观察一下细节,比如你要雇做饭的保姆,但是对方指甲不够干净,说明在卫生方面不够讲究。提问题的时候,要了解对方的业余爱好和习惯,比如是否爱打牌、会抽烟等,如果是就要慎重考虑。同时也多询问服务于前客户的相关工作经验,甚至对其过去雇主进行回访。因为一名非亲非故,但是要住在自己家里同吃共处的保姆,就像一个“契约家人”,在请她入门之前,怎样的用心调查都不为过。
上岗前最好先试用
如果觉得面试的保姆还算满意,并打算长期雇用,最好与保姆及其所属机构签订合同,这样能避免很多麻烦。签合同之前记得体检和试用。保姆上岗前一定要亲自带保姆去医院检查,内容包括基本的体检,条件许可的话,也可以做精神状态检查。面试时就跟保姆讲明,如果试用期内认为不合适,可随时结束雇用关系,并按天数结算工资。
既要尊重也要随时观察
保姆也是一种职业,也需要被人尊重,更何况需要保姆照顾的往往是我们最爱的家人。和保姆有良好的沟通和交流才能确保服务的品质,而其中最重要的莫过于遵守你和保姆之间的约定,如何时付款、有没有给保姆充足的休息时间等。对保姆适度的尊重和体贴也有助于彼此关系的建立。同时不要在为自己和家人服务的保姆面前经常炫富或秀优越感,不要做伤及对方自尊心的事。虽然人和人之间需要温情,但在彼此付出信任之前,对对方的评估是必不可少的,所以在平时相处中也要保持角色界限,随时观察保姆的变化,做到及时发现问题并解决问题。
(原标题:雇放心保姆 面试别马虎)
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