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顺风车女司机接奇葩订单:车费20元送一只“汪星人”

2017-09-22 08:12:14   中国青年网

重庆商报消息,前不久,顺风车司机小芸(化名)就遇到一件让她哭笑不得的事情,接了一笔20多元车费的滴滴顺风单,可前来坐车的不是打电话的人,而是一只“汪星人”。这怎么回事?

顺风车奇葩订单

“汪星人”单独乘车

21日,记者联系上小芸,今年29岁的她家住南岸区茶园,平时在解放碑上班。小芸告诉记者,一年多前,自己开始跑滴滴顺风车。前不久,自己接了个“奇葩”订单,乘客开始称自己要从解放碑到茶园某小区,但前来坐车的不是联系她的人,而是一只“汪星人”。

当天下午,小芸接单后不久,就见到一位中年女子走来。“她手里还提着一个笼子,笼子里有一条小的贵宾犬。”小芸说,她本以为中年女子会上车,但打开车门后,女子先是把贵宾犬放到副驾驶位置,然后拿手机对着她的车子一阵狂拍。

“她拍完后,我喊她坐上来,结果她却给我说不走,她只是来送狗儿的。”小芸说,听到这里,她气不打一处来,很想开车扬长而去,但这一笔订单一共20多元,如果取消,不仅要倒赔,还会影响她的信用值。

“汪星人”一路叫不停

她第一次给乘客差评

想到这里,小芸只好压住火气开车出发,一路上的经历,差点没让她崩溃。“出发没多久,狗儿就开始咿咿呀呀的,不知道是哪里不舒服。”小芸说,车子开上东水门大桥,车速就快了起来,这时,狗狗就“汪汪汪”叫起来,就差上蹿下跳了,她只好一边开车,一边去逗一下小狗,试图安慰小狗的情绪。

到达目的地后,小芸见到了来接狗狗的人,让她没想到的是,那人把狗狗拿下车,也对着车内东瞧瞧、西望望。那人告诉小芸,自己花钱买下了这条狗狗。“他说到这里,我才意识到,约车的可能是专卖宠物的人。”小芸说,离开后,自己专门花钱给车子做了大清洁,也通过滴滴平台对这笔订单的乘客作出差评处理。她说,这是自己跑顺风车以来,第一次给乘客差评,如果乘客要带宠物乘车,还勉强可以接受,但是让顺风车司机运送宠物,这算怎么一回事?

声音

滴滴平台:

遇类似情况可取消订单

对此,记者将小芸的遭遇反映给了滴滴出行客服,客服表示,滴滴出行平台的各类车辆是搭载乘客与方便乘客出行的,不是货车或宠物车,运送宠物不仅不安全,还会影响其他乘客的乘客体验,所以平台不支持搭载宠物,司机遇到类似情况,第一,接单后,可要求乘客取消订单;第二,可向平台反映,由平台和乘客沟通;第三,司机也可以自行取消订单,如果因取消订单而收到乘客投诉或差评,影响信用值的,司机在一个月内可向平台申诉,核实情况后,平台会恢复其信用值;第四,司机也可以通过给乘客评分的方式,将情况做出说明,后台如果发现乘客信用过低,会进行封号处理。

链接

男子约顺风车开来大货车

6月26日晚上,巫山的小宋通过微信某公众号约车,约了一辆顺风车到主城,可前来接单的却是一辆满载货物的大货车,驾驶室里还铺有一张床。

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