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赴欧旅游热情不断升温 深度游成趋势

2017-08-17 14:06:59   中国经济网

经济日报-中国经济网8月16日讯(记者郑彬)近日,一则关于“中国游客赴欧游人数激增”的消息,被朋友圈广泛转发。消息称,由中国旅游研究院、携程旅游、华远国旅联合发布的《2017上半年赴欧洲旅游趋势报告》显示,今年赴欧洲的旅游人数增长超过65%。法国、英国、德国、意大利等热门线路都增加了大量游客。

业内人士表示,此前深受恐怖袭击影响的欧洲旅游业正在慢慢走出阴霾,尤其是中国赴欧洲游客的数量正在逐渐恢复。记者走访多家旅行社发现,8月以来咨询和预订量不断上涨,国庆期间出游线路预订已进入高峰期。其中,欧洲长线出境游线路销售火爆,今年“十一”欧洲游人次有望再创新高。

在中国旅游研究院院长戴斌看来,欧洲游的持续升温,主要受到三大利好因素推动:一是随着二三线城市欧洲开航及包机增多,欧洲游客源市场正向二三线城市分流渗透;二是欧洲国家增设在华签证中心,提升签证便利服务;三是部分欧洲国家对中国公民签证政策逐步放宽等,如今年塞尔维亚、黑山成为欧洲对华免签的首批国家。

此外,随着“一带一路”倡议的实施,中国游客对于沿线国家旅游热情不断升温,捷克、匈牙利等国家也加大了在华宣传力度,使得原本小众东欧旅游逐渐入中国游客的视野。

值得关注的是,欧洲健康有序的旅游市场环境也是中国游客前往的原因。从游客评价看,中国游客对于欧洲游整体满意度达94.8%。从网上数十万跟团游客的点评看,平均评分高达4.7分(5分制)。欧洲游在硬件配套、导游服务、行程规划等方面获得游客高度认可与好评。

“中国游客回归的同时,旅行方式也在悄然变化,从走马观花升级至深度游。”携程旅游网有关负责人说,“全程四星酒店、巴黎小环城内入住、卢浮宫入内讲解、意大利古堡庄园酒店体验、全程WIFI、自由活动时间充足”,成为消费者选择出游产品的关键词。携程跟团游数据显示,4、5钻级产品的选择比例最高,达到86%。其中4钻产品成为旅游者的首选,有70%的游客选择。携程新钻级标准对跟团游在酒店、航班、用车、餐饮、购物、自费等六个方面全新升级,将相关的服务与赔付标准提升2-5倍。

尽管跟团游依然是欧洲游的主要方式,有85%的国人选择了跟团方式,选择自由行的中国游客占比仅为15%,但增长速度较快,自由行游客规模同比增长了26%。携程领队李小姐说,随着越来越多的游客期待深度个性化旅游,旅游企业也在不断推出满足市场需求的新产品。以意大利为例,网上最受欢迎的产品是意大利一地(10日),以22%的比例排名第一。其次是法意瑞(10日)、法意瑞+1国(12日)等。

相关专家表示,我国出境旅游进入了“消费升级”的阶段,增加支出选择欧洲游,就是要购买更优质的旅游产品,享受到海外优质生活环境和服务,包括气候、空气、物价、商品、医疗、教育等。戴斌说,出境旅游经过十多年的高速增长,让中国游客日趋成熟,逐渐告别走马观花的旅行模式,更加注重个人体验。无论是住宿、餐饮、购物,还是文化消费,中国游客都更加愿意以一程一站和自由行的方式,深度体验目的地生活方式。

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