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乘客不满司机抱怨成滴滴怪象 业内质疑已成租赁经济

2017-08-15 07:17:20   中国经济网

费用涨了,叫车难了,司机也吐槽日子不好过了

滴滴变成了“巨无霸”,怎么办? 业内质疑:滴滴“名为共享经济,实为租赁经济”

文章导读: 在“共享经济”旗号下,出现了一个垄断一切资源的“巨无霸”,该怎么办?里夫金的建议是:鼓励竞争。

《中国经济周刊》 记者 银昕 | 北京报道

责编:赵泽

(本文刊发于《中国经济周刊》2017年第32期)

“反垄断局已多次约谈滴滴出行,正依法进行调查。” 商务部发言人7月30日做出此番表态,以回应外界关于滴滴优步合并反垄断调查进展情况的关注。

2016年8月1日,滴滴出行宣布收购优步中国的品牌、业务、数据等全部资产在中国大陆运营。对这起网约车市场两大巨头并购,商务部立即展开反垄断调查。

然而一年过去了,一边是迟迟未果的反垄断调查,另一边是乘客和网约车司机的诸多抱怨。乘客抱怨现在通过滴滴出行打车费用贵了不少,而且用软件经常打不到车;司机也叫苦不迭,称干的活多了,挣的却少了。

滴滴怪象:乘客不满,司机抱怨

家住北京市海淀区的小李以前下班经常使用网约车服务,这样便能躲过晚高峰的侵扰,快速到家。但2017年春节后,每天下班她几乎不可能再以平常的价格叫到车,有时加价至1.3倍依然无人接单。不仅高峰期加价,小李说,“天气不好要加价,道路偏僻要加价,真不知打车软件是怎么了。”

滴滴出行自己披露的数据也显示,今年6月北上广深四大城市早晚高峰打车难度同比分别增长12.4%、17.7%、13.2%、22.5%。网约车不给力,小李不得不回到通勤的老路上:挤地铁。“好好的新事物,现在怎么成这样了?”

小李的经历并非个案,今年6月,作家六六发布微博指责滴滴搞垄断抢钱,称自己和朋友使用滴滴乘车经常遇到加价,微博晒出的图片显示,一段20公里的叫车服务,上浮1.5倍车资,估价163元。六六称:“变成人人受损,只有公司受益,那不是垄断是什么?”随后,滴滴方面回应称,因六六下订单时正值早高峰,致使订单触发了动态调价。滴滴表示,今年4月中旬开始,动态调价加价的费用全部归司机。

对滴滴这个官方说法,司机不买账。一位北京的滴滴快车司机对《中国经济周刊》记者说,“滴滴的车费分成比例不透明,我觉得自己没拿到全部加价金额。即便在不加价情况下,我认为滴滴所说的抽成20%也是有出入的,实际抽成应该高于这个数。” 不止一位司机对此有疑问,记者日前搭乘滴滴快车时,司机就抱怨说,滴滴并未将每单的抽成数额和比例明示给司机,司机只能对乘客的实际支付额和自己的实际收入对比之后,才能估算出滴滴的抽成比例,而这个比例会比滴滴宣称的20%高。该司机称,随着北京市网约车司机准入门槛抬高,他已经考虑追随同行的脚步离开滴滴,“自从与优步中国合并后,我就再也没获得过滴滴的补贴,司机的日子不好过了。”

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