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快递实名制实施1年:用“哆啦a梦”仍能寄快递

2017-06-21 07:30:50   北京晨报

2016年6月1日起,快递实名制作为国家行业标准正式开始施行。根据《快递安全生产操作规范》,除收寄快递必须出示本人身份证等有效证件外,快递单必须实名,并且需先通过快递员检查验视。一年过去了,昨天,北京晨报记者走访发现,实名制实施持续遇冷,使用“哆啦a梦”、“欢乐颂”等名字可以无阻碍寄件。

寄快递身份信息无人查

昨天下午,记者通过韵达快递热线预约了一名快递员上门取件。快递员到达后,通过发货登记让记者自行填写信息,称只需写清邮寄地址和收货人姓名、电话,其他选项皆可不填。记者将收件人写上“哆啦a梦”,并留下一个随意编写的手机号。快递员匆匆看过后只说了句“写完了吧?”没有索要证件核查,也未对收件人姓名提出异议,更没有检查快递的物品。


记者在收件人处填写哆啦a梦,但快递员并没有阻止。

向其询问是否需要检查证件时,这名快递员称:“不用看。”当记者坚持让他核对信息时,这名快递员不耐烦地说:“你要是愿意给我看,我就看一眼。”直到最后,他也未曾检查身份信息。随后记者又用“哆啦a梦”、“欢乐颂”等名字在京东快递以及天天快递成功寄出了包裹。

寄件人不愿主动出示证件

而且,一些公司收发快递工作都由前台帮忙完成,职员只需将包裹封好放在前台,并写好快递单,快递员到公司直接取走。“从来也不会要求员工下来检查身份证。”一位在公司负责此工作的职员表示,同事拿来的快递都已粘好,统一放在她的办公室,她也不知道里面装的什么,甚至不知道寄件人是谁,“大家都是合作关系,快递员肯定不会查我们的”。

记者调查中发现,一些市民对快递实名制也很抵触,绝大部分人不会主动出示自己的身份证件。“没别的,就是担心个人信息被泄露。”在银行上班的袁先生说,现在寄快递的时候要把身份证交给陌生人查看并登记,心里有些顾忌,“虽然我相信大部分快递员不会将用户个人信息泄露,但还是不愿意把信息给一个素未谋面的人,毕竟身份证号和太多个人信息连接在一起,一旦出现泄露很可能造成财产损失”。此外,市民吴女士说:“此前听说过个人信息被买卖的新闻,很多出售信息的源头就是快递。所以,如果不是快递员硬性要求,我是不会出示的”。

律师:加大执法和处罚推动实名制

对于实名制的推行,有快递员也坦承“一年了没有改变”。一位韵达快递员表示,他在刚实行时严格按规定办事,要求寄件人出示身份证。“十个人里能有三四个带着身份证就不错,而且没有人愿意让我登记,最多是让我看一眼”,他称,跟很多熟客要身份证,让人感觉“很陌生”。“不想难为人也难为自己”。他表示,每天的工作太多,“没时间也没有精力”去检查身份证。此外,也有快递员称,屡屡遭到拒绝后,就不再跟顾客要身份证。“有的顾客觉得我是在故意为难他,不仅不给身份证,还会投诉我。”

对此,律师表示,快递实名制不能仅仅靠快递员“坚持”或者是市民“自觉”来落实,而是应该加大执法检查和处罚的力度,同时尽快建立全国统一的快递寄送分发智能平台,从信息技术层面上,推动快递实名制的真正落实。

北京晨报现场新闻记者张静雅

责任编辑:李东舰 CN031
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