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男子买大米上百小虫在袋里爬 超市:与我们无关(图)

2017-06-06 11:09:16   东北新闻网

10公斤重的金龙鱼牌东北大米,里面竟然有上百个小黑虫。消费者唐先生在发现问题大米后还没走出超市就找超市的客服讨说法。从上周六到昨天,唐先生的维权受挫,超市方面的答复是:“这个事由东北大米的经销商负责,与超市无关。”

唐先生表示:“根据食品安全法的相关规定,销售不符合食品安全标准的食品,要求给予消费者3-10倍赔偿,金额不足1000元的按1000元处理,在超市买的为何超市不承担责任?”

现场:大米里有好多小虫

6月3日11时许,唐先生来到位于和平区中华路9号的沃尔玛购物广场沈阳太原街分店购物。

“我买了一瓶芬达饮料和一袋金龙鱼牌东北大米。我看到这个大米的牌子和价格都不错,就买了一个10公斤装的大米。”

“交完款,还没走出超市,我就发现大米里有黑色的异物。仔细一看是小黑虫,当我摇动大米袋子的时候,黑虫一堆堆地从大米里面往外爬。前后两面加起来的小黑虫有上百个。看起来很吓人。”唐先生说。

超市:要赔偿和厂家协商

唐先生拿着大米、发票来到了超市的客服部。客服部的工作人员看到大米的实际情况后说:“这个事与超市无关。但是超市会与厂家联系,厂家最后能赔偿多少,这是消费者与厂家之间协商的事。”

唐先生坚持自己的态度:“我是从食品的经营企业买的问题商品,我只找经营企业进行索赔。”

唐先生与超市方面争执不下,唐先生将此事反映给沈阳晚报。

采访:等了2天超市方无回音

记者看到了唐先生购买的金龙鱼牌大米,事隔3天,上百个小黑虫还活着。

6月3日13时许,记者与沃尔玛购物广场沈阳太原街分店客服部取得联系,准备采访唐先生购买的问题大米的事情。客服部相关工作人员说:“我们调查一下给记者回电话。”

等了一下午,记者一直没有等到超市的电话,记者再次联系超市,相关人员说:“因为是周末,处理这个事情的领导没上班,等到周一的时候会有人与记者联系。”

6月5日14时许,记者再次联系超市客服,这次超市的态度是:“我们有专门的部门接受记者采访,请记者等我们超市的人回电话。”

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